What are the responsibilities and job description for the Medical Front Office position at Family Medical Associates and Pediatrics?
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Routine schedule is Monday - Friday, 8:15am-5:15pm. We are open on Saturdays, but those are rotated among staff. This position will typically work one Saturday every 4-5 weeks from 7:45am-12/12:30pm. If you work a Saturday, you are given a half day off through the week.
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Responsibilities:
- Manage the front desk operations and ensure smooth daily operations
- Greet and assist patients, visitors, and staff in a professional and friendly manner
- Answer phone calls, schedule appointments, and provide information to callers
- Maintain patient records and ensure accuracy of information
- Handle medical administrative support tasks such as insurance verification and billing
- Collect patient co-pays, co-insurance, and deductibles
- Confirm appointments for patients
- Coordinate with medical staff to ensure efficient patient flow
- Adhere to HIPAA regulations to maintain patient confidentiality
- Oversee the maintenance of the front desk area and ensure cleanliness
Experience:
- Previous experience as a medical receptionist or in a similar role is preferred
- Familiarity with phone systems and handling multiple lines
- Ability to schedule appointments and maintain medical records
- Proficiency in using computers & typing
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $16