What are the responsibilities and job description for the Information Technology Specialist position at Family Medical Center Of Hastings?
Description:
SUMMARY OF POSITION
Responsible for maintenance of our Electronic Medical Record (EMR), and our computer network, including maintenance of hardware and software.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provide day-to-day support for our EMR, athenaOne. Understand all aspects of our EMR. Manage interfaces and other supporting applications (telehealth, faxing, medical images).
· Provide day-to-day support for a variety of business software applications. Research and implement new software applications for Clinic use.
· Provide day-to-day support of our computer equipment, including PCs, laptops, networks, and other peripheral devices.
· Work with our EMR vendor and other resources to track and report a variety of data quality measures to outside organizations.
· Collaborates with network administrator to review and analyze hardware and software needs; recommends changes.
· Creates and curates' documents related to operational functions adhering to technical management guidelines.
· Educate staff on procedures and proper use of software applications to ensure quality measures are being taken.
· Serve as primary contact with our outside managed IT services vendor.
· Duties, responsibilities and activities may change at any time with or without notice. Performs other related duties as assigned.
SKILLS
· Excellent interpersonal and customer service skills.
· Ability to pay close attention to detail when coding, testing, and debugging applications to ensure accuracy and reliability.
· A willingness to learn new technologies and tools quickly to adapt to evolving project requirements. Effective time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
· Understanding of end-user needs and the ability to develop solutions that meet customer requirements and improve user experience.
· Strong analytical and problem-solving skills.
· General knowledge of applications including Microsoft Windows, Microsoft Office suite, and Excel
QUALIFICATIONS
· Minimum education: High School Diploma/GED
· Preferred: Associate's degree in computer science or equivalent experience required.
· Experience in healthcare and Electronic Medical Record (EMR) preferred
May be required to work on-call or long hours in case of network malfunction
Requirements:
