What are the responsibilities and job description for the Parenting Time Lead~ Cloquet ~ Full time ~ $18.00 position at Family Pathways?
ORGANIZATION: Family Pathways
POSITION TITLE: Visitation Monitor Lead
TYPE: Full-Time | Non-exempt
REPORTS TO: Parenting Time Manager
WAGE: $18.00/Hour
MISSION: Family Pathways works alongside people to enhance lives through a continuum of essential services and, together with the community, champions positive social change. VISION: Every Voice. Every Possibility. Every Day.
POSITION OBJECTIVE: Responsible for supervising visits and providing a safe, secure environment both physically and emotionally, for children, families and their visitors. The location of visits is determined by space availability and agreement between staff and parties involved. Employee’s schedule is flexible and determined by the Parenting Time Manager or designated staff based on the total number of service hours requested. In addition to having a case load, this position works with the Parenting Time Manager to conduct service intakes, stakeholder communications, and distribution of client cases to Visitation Monitors.
POSITION RESPONSIBILITIES Operations (70%) • Monitor and supervise visits of non-custodial parents with child (ren). This includes observing and recording all interactions with both parties from the start of the visit to the end of the visit. • Ensure adherence and compliance with any established policies, orders, agreements, or contracts. • Provide intervention, de-escalation, conflict management, and re-direction to maintain safe and healthy visit environment for all parties. • Collaborate with and treat staff, families, social workers, Guardian Ad Litem, and others involved in the family’s case with respect and dignity. • Be prompt and reliable in keeping scheduled visitation appointments and agreed schedules. • Inform Parenting Time Manager of vacations or other time off requests with at least two weeks’ notice and if ill or for unplanned incidents provide as much advance as possible. • Support Visitation Monitors and fill in for appointments they are not able to fulfill. Administrative (15%) • Assist Parenting Time Manager with implementation of department and Family Pathways policies, procedures, and protocols. • Maintain communication with clients via phone calls, emails, inquiries, visitation referrals, and client intakes. • Sustain positive collaborative working relationships with clients, partners and stakeholders. 2 Revised: 01/13/2025 • Ensure complete, accurate data collection and distribution of information with staff, contracted partners, and others requesting information via release of information or court order. • Maintain communication with Parenting Time Manager regarding cases, events, and/or incidents. • Record service time accurately and honestly. Turn in this information to the Parenting Time Manager by required timeline. • Ensure and manage safe, clean environments for visits. Personnel (15%) • Provide leadership and model positive attitude to ensure a respectful environment. • Assist Parenting Time Manager with recruitment, interviewing, hiring, onboarding, and training of new staff. • Ensure Parenting Time staff (visitation monitors) operate within their position descriptions and perform their duties in a professional manner. • Identify, document, address, and report any issues relative to policy or procedures to the Parenting Time Manager. • Model and uphold Family Pathways Mission, Vision, Guiding Principles including rules of privacy and confidentiality.
EDUCATION, EXPERIENCE AND QUALIFICATIONS: • High school diploma or equivalent required. • Must pass background check. • Be able to observe and document via typing concurrently. • Must be dependable, flexible and patient. • Be sensitive to the needs of the families we work with including low-income and diverse populations. • Should be capable of handling emergency situations if necessary. • Familiar with trauma-informed, client centered, strength based and empowerment models. • Experience providing services to children and families. • knowledge of the issues regarding separation of a parent and child. • Ability to maintain confidentiality with sensitive information and matters. • A leader and team player committed to advancing vision, mission, and agency guiding principles. • Ability to plan, direct and review the work of others with confidence and clarity. • Exceptional written, verbal, and interpersonal communication skills; excellent listening skills. • Organized and works well under pressure and can manage multiple projects and or deadlines. • Must have a dependable vehicle, a current and valid MN state driver’s license and proof of insurance. 3 Revised: 01/13/2025 • Position requires the ability to sit for extended periods of time, close vision, ability to adjust focus and see color. • Proficiency in Microsoft Office, Adobe Acrobat products, and online communication platforms such as Zoom, Teams, etc. Family Pathways Benefits Eligibility is based on average hours worked per week. Benefits include health insurance with optional HSA, dental, vision, employer-paid group life term insurance, supplemental group term life insurance, AD&D, long-term disability, short-term disability, critical illness, accident insurance, employee assistance program, and retirement plans with an employer match. In addition to these benefits, Family Pathways offers full-time employees a competitive paid time off package, which includes paid holidays and floating holidays. Family Pathways is an Equal Opportunity Employer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
POSITION TITLE: Visitation Monitor Lead
TYPE: Full-Time | Non-exempt
REPORTS TO: Parenting Time Manager
WAGE: $18.00/Hour
MISSION: Family Pathways works alongside people to enhance lives through a continuum of essential services and, together with the community, champions positive social change. VISION: Every Voice. Every Possibility. Every Day.
POSITION OBJECTIVE: Responsible for supervising visits and providing a safe, secure environment both physically and emotionally, for children, families and their visitors. The location of visits is determined by space availability and agreement between staff and parties involved. Employee’s schedule is flexible and determined by the Parenting Time Manager or designated staff based on the total number of service hours requested. In addition to having a case load, this position works with the Parenting Time Manager to conduct service intakes, stakeholder communications, and distribution of client cases to Visitation Monitors.
POSITION RESPONSIBILITIES Operations (70%) • Monitor and supervise visits of non-custodial parents with child (ren). This includes observing and recording all interactions with both parties from the start of the visit to the end of the visit. • Ensure adherence and compliance with any established policies, orders, agreements, or contracts. • Provide intervention, de-escalation, conflict management, and re-direction to maintain safe and healthy visit environment for all parties. • Collaborate with and treat staff, families, social workers, Guardian Ad Litem, and others involved in the family’s case with respect and dignity. • Be prompt and reliable in keeping scheduled visitation appointments and agreed schedules. • Inform Parenting Time Manager of vacations or other time off requests with at least two weeks’ notice and if ill or for unplanned incidents provide as much advance as possible. • Support Visitation Monitors and fill in for appointments they are not able to fulfill. Administrative (15%) • Assist Parenting Time Manager with implementation of department and Family Pathways policies, procedures, and protocols. • Maintain communication with clients via phone calls, emails, inquiries, visitation referrals, and client intakes. • Sustain positive collaborative working relationships with clients, partners and stakeholders. 2 Revised: 01/13/2025 • Ensure complete, accurate data collection and distribution of information with staff, contracted partners, and others requesting information via release of information or court order. • Maintain communication with Parenting Time Manager regarding cases, events, and/or incidents. • Record service time accurately and honestly. Turn in this information to the Parenting Time Manager by required timeline. • Ensure and manage safe, clean environments for visits. Personnel (15%) • Provide leadership and model positive attitude to ensure a respectful environment. • Assist Parenting Time Manager with recruitment, interviewing, hiring, onboarding, and training of new staff. • Ensure Parenting Time staff (visitation monitors) operate within their position descriptions and perform their duties in a professional manner. • Identify, document, address, and report any issues relative to policy or procedures to the Parenting Time Manager. • Model and uphold Family Pathways Mission, Vision, Guiding Principles including rules of privacy and confidentiality.
EDUCATION, EXPERIENCE AND QUALIFICATIONS: • High school diploma or equivalent required. • Must pass background check. • Be able to observe and document via typing concurrently. • Must be dependable, flexible and patient. • Be sensitive to the needs of the families we work with including low-income and diverse populations. • Should be capable of handling emergency situations if necessary. • Familiar with trauma-informed, client centered, strength based and empowerment models. • Experience providing services to children and families. • knowledge of the issues regarding separation of a parent and child. • Ability to maintain confidentiality with sensitive information and matters. • A leader and team player committed to advancing vision, mission, and agency guiding principles. • Ability to plan, direct and review the work of others with confidence and clarity. • Exceptional written, verbal, and interpersonal communication skills; excellent listening skills. • Organized and works well under pressure and can manage multiple projects and or deadlines. • Must have a dependable vehicle, a current and valid MN state driver’s license and proof of insurance. 3 Revised: 01/13/2025 • Position requires the ability to sit for extended periods of time, close vision, ability to adjust focus and see color. • Proficiency in Microsoft Office, Adobe Acrobat products, and online communication platforms such as Zoom, Teams, etc. Family Pathways Benefits Eligibility is based on average hours worked per week. Benefits include health insurance with optional HSA, dental, vision, employer-paid group life term insurance, supplemental group term life insurance, AD&D, long-term disability, short-term disability, critical illness, accident insurance, employee assistance program, and retirement plans with an employer match. In addition to these benefits, Family Pathways offers full-time employees a competitive paid time off package, which includes paid holidays and floating holidays. Family Pathways is an Equal Opportunity Employer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary : $18
