What are the responsibilities and job description for the Senior Medical Office Coordinator position at Family Practice Associates of Upper Dublin?
Oversees billing functions and integration of Practice Revenue Management System
- Oversee day-to-day billing processes:
- Creation of claims and claims submission
- Adjustments and payment errors
- End-of-day reconciliation and preparing the deposit: run summary and detail report, assure staff payments are locked,and complete deposit
- Audit EMR for progress notes that are not completed and notify provider that progress note needs to be completed
- Review and correct patient insurance information and resubmit claims to Network Billing Office [NBO]
- Create charges for form fees and missed appointments
- Send requests to providers to correct diagnosis and procedure codes then resubmit
Patient liaison:
- Responds to patient concerns about outstanding bills: office and laboratory
- Assists staff with difficult billing situations
- Responds to patient’s billing and insurance questions
- Retrieve and respond to messages left on the billing voicemail
Supervisor Responsibilities:
- Help to cover Medical Assistance on the floor when needed
- Help to cover Medical Receptionist when needed
- Train new staff for receptionist (Front) responsibilities, including cross-training of medical assistant staff
- Register staff with all applicable revenue/Insurance Applications (ie Availity)
- Update Front training manual as needed
- Complete Skills Assessment form for new hires
Job Type: Full-time
Pay: $42,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Evening shift
- Weekends as needed
Application Question(s):
- Are you able to work Evenings and Saturday Mornings?
- Are you a certified Medical Assistant and Can you provide a copy of your certification?
- How many staff members have you supervised previously and for how long?
Education:
- Associate (Preferred)
Experience:
- Management: 1 year (Required)
Ability to Commute:
- Fort Washington, PA 19034 (Required)
Work Location: In person
Salary : $42,000 - $52,000