What are the responsibilities and job description for the Front Office Coordinator position at FAMILY PRACTICE DR MATTHEW G SMITH?
Job Summary
We are seeking a highly organized and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Medical Assistant experience a plus but not required.
Duties
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage check-in and check-out procedures efficiently, including handling appointments and payments.
- Maintain an organized front desk area and ensure all office supplies are stocked.
- Perform data entry tasks accurately, including updating patient information in our EMR system.
- Handle phone calls, faxes and emails professionally, addressing inquiries or directing them to the appropriate person.
- Collaborate with other staff to ensure seamless operations and patient satisfaction.
Requirements
- Proven experience in an office or customer service role; experience as a medical assistant is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in scheduling management and data entry with attention to detail.
- Excellent verbal and written communication skills.
- Familiarity with office equipment and software applications; experience with Eclinical Works is a plus.
- Ability to maintain confidentiality and handle sensitive information appropriately.
Join our team as a Front Desk Agent where you can contribute to creating memorable experiences for our patients while developing your professional skills in a supportive environment!
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Saint Petersburg, FL 33710 (Required)
Work Location: In person
Salary : $18 - $23