What are the responsibilities and job description for the Housing Case Manager position at Family Promise of Morris County?
About Us:
Family Promise of Morris County is a non-sectarian, not-for-profit organization dedicated to ending the crisis of homelessness faced by Morris County families.
At Family Promise of Morris County, we’re more than an organization—we’re a community. Our culture is built on compassion, collaboration, and a shared commitment to making a difference. We believe that every voice matters, and we foster an inclusive environment where everyone feels heard and respected. We prioritize our team’s well-being both during work hours and beyond. We offer great PTO, a generous holiday schedule, comprehensive health insurance, and additional benefits. Your health and work-life balance matter to us.
When you join Family Promise, you become part of something bigger. Our mission—to end the crisis of homelessness—is at the heart of everything we do. Your contributions directly impact the lives of families and individuals in need.
Join us in creating positive change. Be part of a team that believes in the power of community, compassion, and collaboration. Together, we can make a lasting impact on the lives of those we serve.
Reporting to: Division Program Director
Supervisory Responsibilities
N/A
Job Summary
The Housing Case Manager is a highly responsible professional position within our Program Team that provides assessment, case management, and advocacy services to families and individuals experiencing homelessness and coordinates with the Housing Resource team on housing location and placement. The position is grant-funded and full-time. The case manager will work as part of a dynamic, innovative team that embraces a creative environment.
Duties/Responsibilities
- Responsible for providing a positive role model and offering support and guidance in life skill development
- Crisis intervention
- Assist with management of role-specific grant and other Rental Assistance programs by providing case management, housing location/placement, and other supportive services to program clients and maintaining complete and accurate documentation of service objectives and outcomes in accordance with grant rules and regulations and agency policies and best practices
- Establish service plans with clients by setting schedules, coordinating services and arranging access to resources including transportation
- Advocate for needed services and entitlements and obtain additional resources
- Maintain client records, review case notes and track progress
- Monitor client progress by participating in interdisciplinary meetings and evaluations
- Support clients’ program graduation and exit by reviewing and strengthening discharge plans, coordinating discharge and post-discharge requirements, and providing resources
- Improve service results by studying, evaluating and re-designing processes; implementing changes; and rewriting policies and procedures as needed
- Meet program budgets by monitoring expenses and implementing cost-saving actions
- Prepare reports by collecting, analyzing and summarizing data and trends and compiling statistics
- Update job knowledge by participating in educational opportunities, reading professional publications and participating in professional development opportunities
- Enhance organization's reputation by accepting ownership for accomplishing new and different ideas and exploring opportunities to add value to job accomplishments
Required Skills/Abilities
- Effective Verbal and Written Communication
- Efficient/Timely Documentation Skills
- Attention to Detail
- Proficiency in Microsoft Office
- Effective Ethical Decision Making
- Conflict Resolution
- Cultural Competence
- Integrity, Commitment and Passion
- Ability to Work Independently or Within a Team
- Public speaking and Ability to do Community Presentations
- Flexibility
- Strong Ability to Multitask
- Maturity, Sense of Humor, common Sense and the Ability to Relate Well to Others
Education and Experience
- BSW or related
- Bilingual a plus
- Experience working directly with low-income or homeless families preferred
- Lived expertise highly valued
- Background check, fingerprinting, valid NJ driver's license and vehicle required
Physical Requirements
- In-home visits
- Facility opening and closing
- On-call responsibilities
- Attendance at agency events
- Work with volunteers
- Solicitation of in-kind donation items
TASK/DESCRIPTION
PERCENTAGE
Case Management 50%
Resource Advocacy 20%
Documentation 20%
Agency and Community Meetings 10%
Salary : $45,000