What are the responsibilities and job description for the Talent Acquisition Coordinator position at Family Resource Home Care?
The Talent Acquisition Coordinator (TAC) plays a crucial role in the onboarding of caregivers for Family Resource Home Care. The TAC is responsible for efficiently onboarding a high volume of caregivers, typically ranging from 20 to 40 per week. This role is pivotal in ensuring that caregivers are well-prepared for their orientation, fostering clear communication with recruiters and branch staff, and contributing to the success of our caregiving team.
This is a remote position. Only candidates who live in Pacific Time Zone will be considered.
The best-fit candidate will be an efficient learner who retains new information well and adapts quickly to constant changes in their workflow. The TAC position manages a multi-step process from accepted offer to post-orientation. Candidate must have experience in onboarding or a similar role that requires meticulous attention to detail, managing a high-volume workload, organizing a spreadsheet that tracks progress/statuses, and experience in multiple software/systems.
Key Job Duties
Caregiver Onboarding
- Coordinate and execute the onboarding process for new caregivers, ensuring that welcome email, required documentation, background checks, and tasks are completed accurately and on time.
- Provide caregivers with all necessary information and materials to prepare them for their orientation
- Answer caregiver inquiries and provide support throughout the onboarding process
Communication and Collaboration
- Collaborate closely with recruiters to obtain all required information and documentation from the interviewing process
- Maintain clear and consistent communication with branches and recruiters to keep them informed about the status of caregiver onboarding
- Address any issues or challenges in the onboarding process promptly and effectively
Orientation Support
- Provide day-of update to branch partners regarding caregiver onboarding status and those cleared to attend orientation
- Remain available to branch partners during day of orientation to answer questions about outstanding onboarding tasks and convert new hire to employee upon arrival to orientation
Compliance and Documentation
- Ensure that all caregivers' files are complete and in compliance with company policies and regulatory requirements
- Add applicable certifications, evaluation due dates, and licenses to caregiver profiles to ensure accurate compliance reporting
Process Improvement
- Continuously identify opportunities to streamline and improve the caregiver onboarding process
- Suggest and implement enhancements to ensure a smooth and efficient experience for caregivers
Qualifications & Requirements
- Proven experience in high volume (30 hires per week) talent acquisition or onboarding; healthcare field preferred
- Strong organizational skills with the ability to manage multiple tasks, deadlines, and systems at once
- Excellent communication and interpersonal skills, with an emphasis on teamwork and collaboration
- Familiarity with compliance and regulatory requirements in the healthcare or home care industry is a plus
- Proficiency in using HR software and systems for tracking and maintaining caregiver information
- Moderate level proficiency in Microsoft Excel or Google Sheets
- High school diploma or equivalent required. A bachelor's degree in human resources, business administration, or a related field is preferred
- Ability to pass background and reference checks
What We Offer
- Weekly pay!
- Medical, Dental, Vision and Prescription benefit options
- 15 days of PTO
- 11 paid holidays
- Full remote home setup
- Internal growth opportunities
- Employee Assistance Program
The pay range for this position is $19-21/hr based on experience. This is a full time, 40 hour/week position that offers full benefits.
Family Resource Home Care is an equal opportunity employer.
Salary : $19 - $21
