Housing Program Coordinator

Position Summary:

Family Rise Together is seeking a professionally nimble, authentic, balanced, and self-motivated individual who values compassion, cultural sensitivity, and humanity to fulfill the role of (Pursue) Housing Program Coordinator. Utilizing a strong trauma-informed approach, the Housing Program Coordinator will provide guidance, support, and empathy to the tenants of Pursue Housing. And assist them as they work to transition from long-term homelessness to permanent housing stability. This position requires a unique set of skills, including unending patience, understanding, perseverance, tenacity, innovative and creative problem solving, and the ability to pivot gracefully in an ever-changing work environment.

The core focus of this role is to deliver Housing Stabilization Services and Housing Support Services to individuals receiving housing-support assistance through St. Louis County. The Housing Program Coordinator will work to develop and implement individualized goals that support all aspects of our client’s pursuit of housing.

Additionally, the Housing Program Coordinator will work closely alongside and under the direction of the Housing Director to support and grow our Housing Program exponentially over time. Work to build community relationships with other housing/community organizations and landlords. The ideal candidate will be professionally agile, as this role crosses all spectrums of the housing community and truly touches all aspects of our Housing Program. From the day-to-day operations of our Homes, the daily comings and goings of our tenants, creating person-center housing plans, organizing the intake of new tenants, and extensively networking outside of our organization to build relationships and provide resources for those we strive to serve.

Along with our funding partners, Family Rise Together works to operate within the Housing First model and aims to facilitate access to housing that aligns with each individual’s unique needs and personal goals. Additionally, our Pursue Housing program holds “Home and Family” as our strongest core values. Our Housing Program Coordinator will hold the safety, dignity, respect, individuality, community, and the humanity of our tenants in all aspects of their position.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Complete intakes of new tenants moving into Pursue Housing Programs and conduct showings if required.

· Provide Housing Stabilization Services to individuals both inside and outside of the Pursue Housing Program.

· Coordinate Completion of all documentation related to sustaining the funding of program participants.

· Execute timely completion of all program related documentation to ensure the continuity of the services we provide.

· Work closely with Housing Director to grow the Pursue Housing Program with both Site-Based Congregate and Scattered-Site Settings.

· Coordinate Services with a wide array of other Family Rise Together programs and community organizations to benefit both our tenants and outside clients.

· Provide crisis assessment and intervention development for anyone experiencing difficulties with their mental health, recovery, and life challenges.

· Conduct regular in-home and community visits for individuals receiving Housing Support services, addressing progress, providing support, and coordinating referrals and transportation as needed.

· Teach/Model: Life Skills, Coping Skills, Supportive-to-Housing Skills.

· Provide Empathetic Listening, Validation, and Support to all Clients/Tenants and Staff.

• Provide culturally responsive housing and supportive services to recipients and/or their families in the home or community.

· Remain attentive to tenant’s and client’s needs while maintaining healthy boundaries that support their independence.

· Advocate for individual’s rights with professionalism while maintaining their dignity and supporting their strengths, wants and needs.

· Uphold the responsibility of maintaining a safe, supportive, and functioning home environment for our tenants.

· Maintain accurate records of program requirements, client interactions, and community involvement.

· Ensure all paperwork, documentation, and work required tasks are completed in a timely manner.

· Maintain Tenant/Client confidentiality and adhere to all guidelines and requirements set forth by HIPPA standards.

· Maintain consistent Continuing Education Trainings and attend all required company training opportunities and meetings.

· Must maintain a minimal weekly billable hour average for Housing Stabilization Services.

· Will work closely with the Housing Director to meet the needs of tenant’s and client’s needs that may arise outside of regular working hours.

· Will provide leadership, mentorship, and training to new staff.

· Will exercise creative and innovative problem solving in all aspects of job duties.

· Remain enthusiastic and open-minded to an endless array of diverse tasks and job duties in our growing program and company.

· Embody professionalism and humanity in all aspects of your work with Family Rise Together and Pursue Housing.

Qualifications (Knowledge, Skills, and Abilities)

· Must pass a Department of Human Services background study and sexual exploitation screening.

· Efficient, Comfortable, and Ethical while working independently.

· Can assess urgency and exercise resourcefulness to resolve problems on the spot.

· Attention to detail.

· Impeccable work ethic and ability to prioritize and balance broad range of tasks.

· Positive “can-do” and Proactive “Let’s do this!” attitude.

· Ability to complete required paperwork on time and completely.

· Have a valid driver’s license and acceptable driving record.

· Excellent oral and written communication skills.

· A well-rounded and current knowledge of computer skills.

· Observation and assessment without judgement.

· Passion to serve clients from diverse backgrounds and experiences.

· Interpersonal skills, including the understanding of and respect for boundaries, values, and personal differences.

· Organization and time management skills.

· Flexibility and adaptability to changing conditions in the workplace.

· Compassion and respect for individuals.

· An Honest willingness to learn, take direction, work collaboratively, and participate in an organization of unique team members and diverse clientele.

Expectations

· Applicant is Expected to Complete 30 Billable Hours of Housing Stabilization Services each week.

· Applicant is Expected to Comply with ALL DHS & FRT Training Requirements in Required Time Frames with Adequate Competency

· Applicant Must Be willing to meet all Staffing Requirements in compliance with Pursue Housing Programming. Including intermittent on-call duties, emergencies, and crisis management.

About Pursue Housing,

Family Rise Together’s Pursue Housing Program provides housing opportunities to Men (and their children) who are predominantly members of the BIPoC community. Our tenants are those who are experiencing barriers to housing and often Father’s experiencing barriers to parenting. Pursue Housing is small, but growing housing program that is funded by MN/St. Louis County Housing Support’s Long-Term-Homelessness (LTH) program. We work to not only provide housing to our tenants, but we also offer Housing Stabilization Services (HSS), Adult Rehabilitative Mental Health Services (ARMHS), supportive Family Reunification efforts (GKC), and a wide array of other beneficial supports to assist our tenants in their personal housing and life goals. It is paramount in everything we do to ensure ALL our residents, no matter what their background or needs may be, come to expect the kindness, dignity, safety and stability of having, not just housing, but a Home.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Case management: 1 year (Preferred)

Ability to Commute:

• Duluth, MN 55802 (Required)

Ability to Relocate:

• Duluth, MN 55802: Relocate before starting work (Required)

Work Location: In person

Salary : $21