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Team Leader People Operations & Improvement

Family Safety Victoria
Miami, FL Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/3/2025
CAREERS.VIC

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Team Leader People Operations & Improvement

Department of Transport and Planning

Applications close Thursday 17 April 2025 at 11.59PM

Overview

Work type: Full Time - Fixed TermSalary: $109,730 - $132,764Grade: VPSG5Occupation: Human ResourcesLocation: CBDReference: 7117

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About The Role

This is a Fixed Term Position 12mths

The Team Leader People Operations & Improvement position is responsible for leading the HR Operations function within People and Culture. The role will lead the HR Operations team who are instrumental in managing day-to-day HR operations and maintaining people and position data for the DoT portfolio and associated entities.

The Team Leader People Operations & Improvement position works closely with internal and external stakeholders to support continuous improvement projects across DoT and ensures the HR Operations function provides a customer centric and efficient issue resolution experience.

Position Outcomes / Accountabilities

  • Customer Resolutions – The Team Leader People Operations & Improvement has provided timely and accurate end to end customer resolutions for escalated HR Operations queries and processes.
  • Continuous Improvement – has led initiatives to create and implement process improvements to the HR Operations operating rhythm, resolving recurring customer issues and concerns.
  • HR Operations Strategy – has led the implementation of HR Operations strategic roadmap and has developed strong relationships with key business stakeholders internally and externally.
  • Effective People Leadership – The Team Leader People Operations & Improvement has provided effective leadership, people management and support to their team. Staff are engaged with high levels of cohesion and commitment and are delivering on the services required.
  • Promote and support safe, inclusive, and flexible team operations.

PD link here. DTP PD - Team Leader - People Ops & Improvement

Key Selection Criteria

The Department of Transport and Planning is seeking a dynamic Team Leader, People Operations & Improvement to drive service excellence, innovation, and stakeholder collaboration. This role requires a strong customer focus, assessing service effectiveness against industry benchmarks and fostering a culture of continuous improvement. You will leverage data-driven insights to enhance operational efficiency and create an environment that rewards creativity and innovation.

Stakeholder engagement is key, requiring the ability to build and maintain strategic partnerships by understanding and responding to stakeholder needs. You will oversee project delivery, ensuring work is well-defined, executed efficiently, and aligned with organizational goals.

A key aspect of the role is developing capability within the team by setting clear expectations, providing constructive feedback, and fostering professional growth. You will empower team members through effective delegation and mentorship, ensuring a high-performance culture.

This is an exciting opportunity for a results-driven leader with experience in service improvement, stakeholder engagement, and people development to make a meaningful impact in a fast-paced, evolving environment.

On a personal level you will be Adaptable, outcomes thinking and enjoy working within a culture of collaboration.

Qualifications And Experience

Mandatory

  • Prior experience working with SAP SuccessFactors.
  • Experience working with HR and/or Payroll systems, in a transactional capacity

What We Offer

  • Meaningful work making Victorian communities more accessible and liveable
  • Professional growth and development opportunities across the department and the wider Victorian Public Services
  • A hybrid working model focused on collaboration and teamwork
  • Optimal work-life balance initiatives including flexible working arrangements
  • Opportunity to work across multiple urban and suburban hubs
  • We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

Important Information On How To Apply

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If have any issues, click here for Quick Reference Guide on how to apply.

Applications close 11.59pm on Thursday,17th of April 2025.

All Applications should include a resume and a cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role please contact Annie Thangella- Manager People Operations & Improvement via (annie.thangella@transport.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.

Applications close Thursday 17 April 2025 at 11.59PM

Posted 03 April 2025

Action

Contact

Manager People Operations & Improvement Annie Thangella

annie.thangella@transport.vic.gov.au

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28 jobs at Department of Transport and Planning

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Salary : $109,730 - $132,764

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