What are the responsibilities and job description for the FACILITY MANAGER position at Family Service League Inc.?
Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE
Monday – Friday, 9:00AM – 5:00PM
SUMMARY
Family Service League is seeking a full-time Facility Manager for the Bay Shore Family Center. The Facility Manager will be responsible for the supervision of the site’s clerical staff and clerical tasks related to building operations. The Facility Manager will work collaboratively with Operations, IT, and other departments to handle site supplies, inventory, office and space availability, safety and security, site maintenance and repairs, office equipment, and phones.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES
- The Facility Manager will oversee secretaries, including recruiting, hiring, developing, and conducting supervision and performance appraisals.
- Train secretaries in all aspects of their role, including utilizing the EHR system for scheduling, report writing, record keeping and insurance verification.
- Provide ongoing feedback to staff on performance.
- The Facility Manager will oversee and assist with electronic data entry and record keeping, including insurance initial authorizations and billing items.
- Order supplies within each facility’s budget limitations.
- Coordinate maintenance and office technology needs, including phones, copiers/scanners and fax machines, with IT and Operations.
- Develop and implement changes to procedures and policies, as needed.
- Maintain schedule of office and clerical staff availability.
- Train staff in office technology as necessary.
- Intervene with challenging client situations.
- Order and distribute supplies for front office needs.
- Develop and implement reports, as necessary.
- Monitor and manage expenses in petty cash and other relevant budgets.
- Establish and maintain a positive and productive work environment.
- All other duties as assigned.
QUALIFICATIONS
High School Diploma required. Associate’s Degree preferred.
Three years of office management and systems experience required, preferably in a health care environment.
At least one year of prior supervisory experience required.
Proficient computer skills, including Microsoft Office and Electronic Health Records required.
Excellent organizational, leadership, and interpersonal skills required.
Strong communication skills, both verbal and written, required.
Ability to multitask, solve problems and work as part of a team required.
Must be detail oriented.
PHYSICAL REQUIREMENTS
This position requires sitting for long periods of time, as well as traveling between various FSL buildings.
