What are the responsibilities and job description for the PROGRAM ASSISTANT position at Family Service League Inc.?
Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.
SCHEDULE
Monday – Friday, 8:00AM – 4:00PM
SUMMARY
Family Service League is seeking a full-time Program Assistant for our Stepping Stones PROS Program, located in Huntington, NY. The Program Assistant will perform essential duties to aid in daily program operations. The Program Assistant will be responsible for a variety of tasks including general office duties, data entry, and customer service.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES
- The Program Assistant will perform general office responsibilities include answering telephones and faxes, taking and forwarding messages, and communicating with clients and staff.
- Assist with referrals and scheduling appointments
- Maintaining, organizing and filing documents
- Assist with obtaining supplies and utilize an electronic requisition to order supplies, assist custodian with petty cash, track and record income and expenses
- The Program Assistant will oversee building operations and needed maintenance and cleaning. Report issues as needed.
- Data entry functions include entering new client data, scheduling appointments, scanning paper documents, tracking daily attendance and completing monthly billing, etc.
- The Program Assistant will maintain operation of technology including phones, fax machine, copy machine and scanner
- Collaborate with multidisciplinary team and provide assistance to staff and clients as needed
- All other duties as assigned.
QUALIFICATIONS
High School diploma required.
At least one year of related experience working in an office setting required.
Excellent organizational and verbal and written communication skills.
Strong attention to detail and the ability to multi-task are required.
Proficient computer skills, including Microsoft Office and Excel, required.
Familiarity with Electronic Health Records is strongly preferred.
Valid and clean NYS Driver’s License required.
PHYSICAL REQUIREMENTS
This position requires sitting and using the computer for extended periods of time
"Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."
