What are the responsibilities and job description for the Support Specialist position at Family Service League Inc.?
At Family Service League Inc., we are dedicated to providing comprehensive services to individuals, children, and families. As a Peer Specialist, you will be part of our multidisciplinary team at the Certified Community Behavioral Health Clinic (CCBHC) in Riverhead. Your role will involve outreach support and coordination of care for clients.
About Us
Established in 1926, Family Service League is a social services agency committed to serving Long Island's most vulnerable citizens. With over 60 social service and mental health programs in more than 20 locations, we strive to improve the quality of life for those in need.
Your Responsibilities
- Provide coaching and recovery support to clients, including issues of self-advocacy, linkage to aftercare, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities.
- Accompany clients to medical and other appointments to facilitate their engagement and follow through as needed.
- Maintain documents, records, statistics, and other related reports in an organized, timely, and accurate manner, as per policy and procedure.
- Coordinate care planning with other providers of services and resources to ensure goal-directed, collaborative care, including care transitions.
- Act as a resource to all team members on psychosocial and substance abuse issues and resources.
- Provide telephonic, as well as face-to-face outreach, engagement, and service planning during clients' stay at the center, and immediately following discharge.
- Act as a linkage to community services, including medical, behavioral, residential, entitlement, and any other needed services per interdisciplinary care plan.
- Monitor overall service delivery to clients to ensure coordination and continuity; advocate with service providers/resources as needed.
- Complete training and maintain proficiency with de-escalation and crisis intervention techniques.