Crisis Counselor

Join a Team That Cares About You and Your Well-being!

Are you passionate about making a difference in the lives of others? At Family Services, we don’t just care about the families we support – we care about you. We believe in a healthy work-life balance, which is why we offer an incredible benefits package to help you thrive both professionally and personally. Here's what you get when you join us:

• Comprehensive Benefits: Medical, Dental, Vision, and more!
• Generous Paid Time Off: Vacation, PTO, and a unique Sabbatical Program to help you recharge.
• Enjoy a rotating extended weekend every other week – giving you extra days off during the week!
• Competitive compensation to include a $3/hour shift differential for full-time evening and night shifts.
• Retirement Planning: 401(k) with company contributions and a match.
• Flexible Spending & Disability Benefits for short and long-term coverage.
• Student Loan Forgiveness: Qualify for student loan forgiveness after 10 years with us (learn more here: Student Loan Forgiveness).
• Supportive Working Environment, with a team that cares!

Why Work for Family Services?
We understand that being the helper can be demanding. That’s why we provide not only the resources you need but also a supportive, understanding team environment. Whether it's through our sabbatical program or our commitment to your mental and physical well-being, we want you to thrive in your role – without burning out.

About Us
Family Services is a trusted nonprofit organization dedicated to protecting and healing children and families across Northeast Wisconsin. We're driven by a mission to protect children and vulnerable individuals from harm, and provide guidance during their healing process. If you're looking for meaningful work that makes a tangible impact on people’s lives, you’ve found the right place.

We’re Hiring: Crisis Counselors on 2nd and 3rd shifts
Location: Green Bay, WI
Our Crisis Center is a lifeline for individuals experiencing emotional or psychological crises in Brown County. As a Crisis Counselor, you’ll be at the heart of our mission – offering short-term, responsive counseling services to individuals in urgent need. Your role will be to provide immediate emotional support, help activate problem-solving skills and coping strategies, and connect clients with ongoing services for long-term healing. We work temporarily with clients of other systems to bridge the gap between immediate or emergency needs with long-term treatment or therapy programs. The Crisis Center attempts to form appropriate links between the immediate service needs of an individual in crisis and those community agencies that can serve their needs.

What We’re Looking For:

• A Bachelor’s degree in Human Services or a related field (new graduates welcome – we provide extensive training!) If you have a Master’s degree, we offer the opportunity for you to earn your 3,000 hours!
• Passion for helping people through tough times and a working knowledge of human growth, mental health, adolescent psychology, and family dynamics.
• Ability to establish and maintain professional relationships both internally and externally.
• Strong time management and the ability to work independently.
• A valid driver’s license and reliable transportation.

Hear from our Team!

Kelly from the Crisis Center loves that she is always busy and the days fly by! She loves the variety of things she does and the people she works with.

Nancy loves that she is never bored at the Crisis Center. Every day provides an opportunity to work on issues that are complex, diverse and challenging, however so very rewarding!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Night shift

Work Location: In person

Salary : $20 - $25