What are the responsibilities and job description for the Family Partner position at Family Services of the Merrimack Valley?

Program : Family & Community Resource Center (FCRC)

Position : Family Partner

Reports to : FCRC Clinical Supervisor

Hours : Full-Time, 40 hours / week

FLSA Category : Non-Exempt

Position Description

Family Services of the Merrimack Valley (FSMV) is seeking a full time (40 hours / week) Family Partner for its Family and Community Resource Center (FCRC) to work at its Lawrence-based "Family & Community Resource Center" (FCRC). The FCRC, located at One Union Street in Lawrence, provides parent education programs, youth and parent support groups, information and referral, educational support, cultural events, and other opportunities for families with children from birth to age 18.

The Family Partner will be part of the FCRC team working with families experiencing a range of issues that impact their home and family life. The Family Partner will specifically focus on supporting families with children exhibiting behaviors that meet the state of Massachusetts' definition of a CRA "Child Requiring Assistance" (repeatedly runs away from home; repeatedly fails to obey the lawful and reasonable commands of their parent / guardian; repeatedly fails to obey the lawful and reasonable regulations of their school; is habitually truant; or is sexually exploited).

General Duties and Responsibilities

Work in conjunction with the FCRC Clinician to complete the CANS (Child and Adolescent Needs and Strengths) Assessment to develop a Family Support Plan for family members experiencing CRA-related issues.
Oversee the implementation of a Family Support Plan with support from additional applicable FRC staff.
Work with all family members who are involved with the FCRC with prioritization for families experiencing CRA-related issues.
Link family with appropriate services in the community, advocating for families when necessary.
Provide Spanish / English verbal and written translation services between FCRC / FSMV employees and / or collateral contacts and families as needed.
Co-facilitate youth support groups, parenting group sessions and other FCRC events and activities.
Administer, collect, and enter all required data collection information into a Customer Relationship Management database system (CRM).

Requirements

Qualifications

Personal or professional experience with youth and families experiencing adolescent at-risk social and / or emotional behaviors.

Bilingual proficiency in Spanish / English in both verbal and written forms is required.

High school diploma or GED and a minimum of two (2) years of experience in personally navigating or providing services to others in social services / child welfare systems. Personal and / or work experience directly related to CRA related issues as noted above is highly desirable .

Demonstrated proficiency in data entry and computer skills (including Microsoft products) as well as the ability to learn new software applications.

Demonstrated cultural competence with an ability to work with diverse populations, within the community as well as with FSMV employees and collateral contacts.

Experience and / or aptitude in conducting group presentations including the use of visual aids such as PowerPoint.

Effective verbal and written communication skills as well as client engagement skills.

Excellent multi-tasking and organizational skills.

Ability to work a flexible schedule, including 2 evenings per week and 1 Saturday per month is required.

Desired Qualifications

Prior experience with youth and families exhibiting behaviors or actions such as running away, oppositional and or defiance with adults, truancy and / or has been or suspected as having been sexually exploited.

Responsible individual capable of working independently as well as within a team structure.

Prior experience with strengths-based assessments and Individual Development Plans.

Experience working collaboratively with state agencies, child and family-serving organizations, schools, courts, health care providers and other community agencies.

Knowledge about the Lawrence community is desirable.

COMPENSATION AND BENEFITS

This is a 40 hour per week, non-exempt benefited position with a pay range $20-21 per hour, based on education, skills, and experience.

Benefits include competitive health and dental insurances as well as fully paid life and long-term disability insurances along with training and professional development opportunities.

A generous time off policy for employees working 30 hours or more per week including 4 paid weeks of Earned Time Off as well as 13 paid holidays per year.

An opportunity to work with and learn from a team of dedicated, passionate individuals in a diverse environment that serve children, youth, and adults.

ABOUT FAMILY SERVICES OF THE MERRIMACK VALLEY

Family Services is a non-profit, social service organization located in Lawrence, MA. The organization helps more than 7,000 people in the Merrimack Valley each year through 20 programs focused on youth development, parent education and emotional health. All of its services are infused with a sense of hope and possibility and enable individuals to thrive in their family, community, workplace and school. For more information, please visit www.FSMV.org . FSMV is an equal opportunity employer.

Salary : $20 - $21

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