What are the responsibilities and job description for the Front Desk Receptionist position at Family Smile Dentistry?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team, in a private office. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first point of contact for our patients, managing a variety of tasks that contribute to the overall efficiency of our organization.
Duties
- Greet and assist patients in a professional and courteous manner.
- Manage incoming phone calls using multi-line phone systems, directing calls as necessary.
- Perform data entry tasks accurately, maintaining up-to-date records and files.
- Schedule appointments and manage calendars
- Handle customer inquiries and provide information regarding services offered.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Assist with administrative tasks as needed, including filing and document preparation.
- Support dental staff by coordinating patient flow and ensuring all necessary paperwork is completed.
Skills
- Strong time management skills to prioritize tasks effectively.
- Experience as a dental receptionist is preferred but not required.
- Familiarity with front desk operations, including calendar management and customer service protocols.
- Ability to operate standard office equipment and phone systems efficiently.
- Bilingual candidates are encouraged to apply, enhancing communication with diverse clientele.
- Excellent interpersonal skills with a focus on providing outstanding customer service.
If you are passionate about delivering exceptional service and thrive in a dynamic environment, we invite you to apply for the Front Desk Receptionist position today!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $20