Community Resource Specialist

Description

Community Resource Specialist

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Well-Being Program
• Paid Time Off (PTO)
• Bereavement Leave
• 12 Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Short & Long-Term Disability Coverage
• Employee Discounts
• 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

Staff cases with Child Protective Investigators (CPI’s) and assist with completion of community referrals to provide services for families in need, specifically but not limited to Parent in Need of Assistance (PNA) intakes. This position should be an expert in the various resource services available in the community as well as have key contacts at each service provider in order to provide families and CPI’s efficient referrals. This role will have some on-call activities as needed.

Essential Duties:

• Connect families with resources needed and identify new and existing neighborhood resources.
• Organize and track numerous cases on spreadsheets and databases and complete follow up as Family Preservation program requires. 
• Prepare financial requests to assist families in need. 
• Assist colleagues with resources and coordinating services with CPI and other community agencies. 
• Provide emergency assistance which includes delivering or purchasing items to families such as food, beds, clothing and assisting with emergency housing; hotel and housing payments. 
• Participate in meetings, if needed, to provide families with all necessary resources.
• Provide on-call coverage as needed. 
• Attend community resource meetings. As needed
• Provide families assistance with ACCESS services. As needed
• Other Duties As needed

Qualifications

Minimum Qualifications:

Education:

Bachelors Degree in Sociology, Social Work, Psychology or Human Services from an accredited college or university is required. Masters degree in a Human Services field or area of study from an accredited college or university can substitute for one year of experience.

Experience:

At least three years of experience working with at-risk children and/or families and familiarity of area resources.

Licensure, Certification, and/or Registration:

Valid drivers license.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Represent self and the organization in a professional manner
• Work independently with little direct supervision
• Think and write creatively
• Assess a situation and make appropriate recommendations/ decisions
• Research, organize and analyze data
• Solve problems and to think through critical, time sensitive issues
• Establish and maintain relationships
• Work collaboratively with staff at all levels in the organization
• Follow through on commitments, projects and responsibilities
• Read, research and interpret documents such as newspapers, contracts, manuals, journals, financial reports, etc.
• Communicate effectively through writing including articles, presentations, speeches, reports, correspondence, and documentation.
• Speak effectively before small and large groups.
• Calculate figures and amounts.
• Maintain confidential information

Knowledge of:

• Safety Practice
• Local and statewide community resources and funding streams for services

Skills:

• Strong Written and Verbal Communication
• Strong follow-up and follow through
• Strong organizational and time management
• Proficiency in Excel and Microsoft Word. Experience with PowerPoint

Other Requirements:

• Clear a Level II background screening.
• Clear a reference check.
• Clear a local background check from the County in which you reside.
• screen.
• Provide a copy of all degrees prior to your first day of employment.
• Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy.
• Provide copy of automobile insurance.
• Provide proof of and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at c6.hr@fssnf.org.

Salary : $100,000 - $300,000