What are the responsibilities and job description for the Quality Management Supervisor - North FL position at Family Support Services?
Job Details
Description
Quality Management Supervisor
Join our team at FSS and enjoy comprehensive benefits including but not limited to:
- Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
- Health Insurance: Choose from four comprehensive Florida Blue health insurance plans to keep you and your family covered.
- Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
- Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
- Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance.
- Paid Time Off (PTO): Relax and recharge with our generous PTO plan.
- Paid Holidays: Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
- Well-Being Program: Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional PTO days per plan year by simply participating.
- 401k Plan: Secure your financial future with our 401k plan with employer contribution of 3%.
- Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.
The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.
Job Summary
Conduct quality case management reviews of the Case Management Organizations to ensure compliance with applicable state and federal regulations and program objectives. Review and evaluate performance regarding fulfillment of contract obligations. Determine quality of care and reports results to oversight groups. Investigate and report on client complaints and incident reports.
Essential Job Duties
- Assist Quality Management Specialists with CFSR PIP, CQI, and RSF case reviews via 2nd Party case reviews and face sheet consultations.
- Analyze reports and assist in monitoring data integrity and report to the Director of Quality Management.
- Assist in determining compliance with contractual requirements and assist in providing training to improve performance.
- Oversee Quality Management Specialists with CMO Permanency staffings.
- Conduct investigations into client complaints and assist in the review, research, and tracking of incident reports.
- Assist the Case Management Organizations in quality improvement planning to ensure compliance with applicable state and federal regulations and program objectives.
- Assist child welfare professionals in implementing and providing guidance on child welfare Fidelity practice.
- Supervises and provides guidance of staff responsible for quality management and compliance activities.
- Perform other duties as assigned
Minimum Qualifications
- Requires a Bachelor’s degree from an accredited college or university, focus in social services or a related field is preferred. A Master’s degree from an accredited college or university can substitute for one year of experience.
- A minimum of one year of experience in a supervisory role. A minimum of four years experience working with dependent, emotionally disturbed or high risk children and their families. Two years of quality management experience required.
- Valid driver’s license.
Schedule & Hours
Flexible Schedule Monday-Friday typically 8:30am-5pm
Qualifications
Salary : $5,250
