Clinical Supportive Housing Director

Description

Job Summary

The Clinical Supportive Housing Director provides day-to-day administration, quality assurance and oversight of the Family Tree project-based permanent supportive housing programs. The Clinical Supportive Housing Director provides leadership and oversight for supportive housing programs serving individuals with complex needs, including mental health challenges, substance use disorders, and housing instability. This role ensures high-quality, client-centered care and compliance with organizational goals, policies, and regulatory standards using a Housing First model. This position would oversee Family Tree’s new Permanent Supportive Housing project, Marshall Street Landing. Family Tree Homelessness Programs works with individuals and families within their homes by providing rental assistance, supportive services, resource connections and goal setting. 

Full-Time position. Salary Pay Rate: $70,888- $85,100. The base salary range represents the low and high end of Family Tree’s hiring range for this position. Actual salaries will vary depending on factors including but not limited to range of experience, years of experience. The range listed is just one component of Family Tree’s total compensation package for employees.

Example Activities:

• Provide day-to-day program management and administration of supportive housing service programs.
• Develop program objectives, procedures, and standards, ensuring the team adheres to contractual requirements and scope of services. Develop, implement, and evaluate clinical services to meet resident needs.
• Accurately and promptly report program data for grant/contract reports, billing, and internal reports.
• Ensure billing documentation for Homelessness services is complete, accurate and timely.
• Lead recruitment, selection, training, supervision, and performance evaluation of program case managers interns/volunteers, according to Family Tree policies and procedures.
• Provide direct and clinical supervision to therapists/case managers and intern/volunteers, including quality assurance of service delivery and client documentation.
• Facilitate staff training on trauma-informed care, harm reduction and best practices.
• Facilitate regularly scheduled team meetings, as well as regular supervision with program staff. Foster teamwork and integrate services and opportunities within the program and organization.

Qualifications

Required Skills/Competencies:

• Master’s degree in Counseling, Social Work, Psychology, or a related field of study; and current Colorado license (e.g. LPC, LCSW, LMFT) and full qualification to provide supervision to unlicensed professionals; and one year of leadership experience providing supervision to staff preferred.

Comparable work and life experience will be strongly considered, but licensure is required.

• Must have experience providing direct oversight to HUD CoC finds utilizing a Housing First Program Model.
• Knowledge of housing first models, harm reduction and trauma-informed care.
• Relationship Management – Experience working with under-resourced, at-risk families and individuals coming from a combination of lived experience and/or professional/educational experience working with vulnerable individuals/families. Ability to create and maintain healthy relationships with other staff members, community partners, and clients.
• Flexibility and Adaptability- Comfortable navigating the unknown and able to make decisions with limited information. Can easily transition from one task to the next and work in a fast-paced environment that changes frequently.
• Project Management- Demonstrate abilities to prioritize, organize, and implement plans while managing time and schedules.
• Critical Thinking and Problem Solving-Demonstrate abilities to carry out self-directed tasks with limited supervision. Demonstrate abilities to evaluate implemented plans and address areas of improvement.
•  Fostering Teamwork and Collaboration- Demonstrate abilities to collaborate with team members, Family Tree Leadership, and partnering agencies leadership to achieve program goals and outcomes. Demonstrate abilities to listen to ideas and communicate ideas and disagreements timely and constructive.
• Communication- Ability to explain complex and diverse ideas to audiences in written and oral formats.
• Leadership to keep self and others motivated, ability to influence others and hold difficult conversations.
• Decision Making- skilled in gathering information, evaluating options, and presenting solutions or courses of action.
• Organizational Competency- can prioritize and manage workload, manage their time, and have strong attention to detail.
•  Digital Literacy- Strong knowledge of Microsoft Suite Programs, HMIS and general database skills. Knowledge of Reliatrax and Salesforce is preferred.

Preferred Competencies:   

• Resourcefulness – Knowledge of and ability to navigate Metro Denver area community resources.
• Understand and utilize a 2-Gen or multigenerational approach.
• Bilingual- English/Spanish preferred
• Change Management- Ability to initiate innovative ideas and influence organizational change within their team.
• Quantitative Reasoning- Demonstrate abilities to gather and interpret quantitative and qualitative data, prepare reports, and prepare, review, and manage budgets for accuracy and accountability.

Supervisory Responsibility:

May assist with the supervision of volunteers and interns

þ Direct                             ☐Indirect

Expectations:

• Adhere to all Family Tree, Inc. established policies and procedures, including those regarding timely reporting of suspected child abuse or neglect and confidentiality of client information
• Participate in at least monthly Supervision (by phone or in person).
• Attend weekly staff meetings, supervision meetings, on-site and off-site trainings, and other meetings as requested.
• Employees are held accountable for all duties of this job.
• Must have a valid Colorado driver’s license, car insurance, and acceptable motor vehicle record.
• Ensure a safe work environment and follow all safety procedures.

Working Environment:

• Due to various funding streams, responsibilities may include but not limited to working with participants in Permanent Supportive Housing, Rapid Re-Housing and Prevention Services.
• Must be comfortable going into homes that may be under-resourced,  not air-conditioned, etc.. This position requires visiting homes or locations that may or may not be handicapped accessible

Salary : $70,888 - $85,100