Marketing & Communications Coordinator - PT

FamilyCore understands that strong families are at the heart of any vibrant, tight-knit community. Through the mission of "instilling hope by creating the right balance of resources and care to foster and equip healthy productive children and families," our 90 dedicated employees are committed to the investment of strengthening families with the tools and ties to succeed.

Our team works with schools, the court system, and other social service agencies to connect counseling, intervention, preventative education, and other support services for families in need. FamilyCore, a private, non-profit, nationally accredited social service agency with over 120 years of service, takes a holistic approach in its continuum of care, often providing boosts of support to multiple generations. The end goal is to maintain the integrity of the family.

Be a part of this goal by joining the FamilyCore Team!

Benefits for Part-Time Employees:

• 11 Paid Holidays, including a Floating Holiday
• Additional Paid Leave for All Workers Act Leave (For Full-time and Part-time Employees)
• Culture supporting Work/Life Balance
• 401k Plan (3% Employer Contribution After Vested - PT Hours must eligibility requirements)

About this Role:

The Marketing & Communications Coordinator plays a key role in advancing the mission of FamilyCore by driving awareness, engagement, and support through effective communication strategies. This role is responsible for developing, implementing, and managing marketing and communication efforts to promote programs, engage stakeholders, and enhance the organization's visibility and impact.

Responsibilities:

1. Strategic Marketing and Campaign Management
   • Develop and execute comprehensive marketing plans aligned with organizational goals and programs.
   • Create and manage targeted campaigns across digital, print, and social media platforms to maximize engagement and outreach.
   • Track, analyze, and report on campaign performance metrics to improve effectiveness.
2. Content Development and Brand Representation
   • Write, edit, and design engaging content for newsletters, blogs, press releases, brochures, and other materials.
   • Maintain and update the organization's website to ensure accurate, timely, and engaging content.
   • Design visually appealing materials that reflect and enhance the organization's branding.

1. Community Outreach and Awareness
   • Promote the organization's services and mission through multimedia coverage and visible community representation.
   • Educate the community about programs, services, and initiatives using innovative marketing projects.
   • Collaborate with stakeholders to identify and secure appropriate funding sources.
2. Media Relations and Publicity
   • Build and maintain relationships with media outlets to increase coverage of events, programs, and accomplishments.
   • Draft and distribute press releases, pitch stories, and coordinate media interviews to promote the organization's mission.
3. Event Marketing and Stakeholder Engagement
   • Develop and implement promotional campaigns to drive attendance and participation at events.
   • Maintain clear, consistent communication with donors, volunteers, and partners to foster strong relationships.
   • Assist in creating donor appeals and gratitude messages that highlight the impact of their support.
4. Team Collaboration and Organizational Support
   • Contribute to quality improvement and evaluation initiatives as part of the team.
   • Provide training and guidance to staff and volunteers on brand guidelines and marketing protocols.
   • Collaborate with internal and external clients to build and maintain effective working relationships.
5. Professional and Operational Standards
   • Adhere to the standards set by the Council on Accreditation and ensure compliance with all safety protocols and policies.
   • Maintain organized data and uphold confidentiality in all activities.
   • Pursue professional development opportunities to enhance skills and cultural competency.
   • *Perform other duties as assigned.

Requirements:

Education and Experience:

• Bachelor's degree from an accredited university in marketing, communications, journalism, or related area required.
• 2 years related experience required. Substitution allowed for some college and/or equivalent experience.
• Customer relations, donor relations, or sales experience required.
• Supervisory experience preferred.

Competency:

Technical Skills:

• Strong writing, editing, and proofreading skills with attention to detail.
• Proficiency in graphic design tools and content management systems.
• Familiarity with email marketing platforms, analytics tools, and social media scheduling tools.
• Working knowledge of fundraising software and marketing best practices.
• Proficiency with time-tracking software and other relevant tools.

Organizational and Interpersonal Skills:

• Exceptional organizational and project management abilities.
• Strong interpersonal, problem-solving, and teamwork skills.
• Excellent communication and planning capabilities.
• Ability to analyze, process, organize, and maintain confidential data effectively.

Teamwork and Collaboration:

• Ability to work collaboratively in a team-oriented environment while managing multiple priorities.
• Promote and demonstrate commitment to FamilyCore's mission, vision, and values.
• Highly responsive to client and staff needs, adhering to the National Association of Social Workers Code of Ethics.

Client-Focused Abilities:

• Ability to establish and maintain a client focus.
• Capacity to set and maintain professional boundaries with clients.
• Sensitivity and understanding of cultural and lifestyle differences across diverse populations.

Compliance and Professional Requirements:

• Must possess a valid Illinois Driver's License in good standing and proof of valid vehicle insurance.
• Safe, reliable personal vehicle available for FamilyCore business.
• Must pass background checks with the Illinois Department of Children and Family Services (DCFS), Illinois Department of Public Health (IDPH) Health Care Worker Registry, and Illinois Department of Healthcare and Family Services OIG Provider Sanctions.
• Successfully complete all required FamilyCore training.

Physical:

• Regular sitting, walking, standing, grasping, fingering, reaching and lifting, pulling, pushing up to 15 lbs.
• Occasional stooping and reaching overhead.
• Operate general office equipment, including multi-line phone, fax machine, printer, copier, and personal computer, with or without dual monitors
• Perform all job requirements with or without reasonable accommodation.

Work Environment:

• Work occurs in and out of an office environment. Occasionally exposed to outdoor weather conditions.
• May be subject to noise, distraction, and interruptions. May be subject to difficult client interactions that involve behavioral and/or emotional challenges.

FamilyCore is an Equal Employment Opportunity Employer

*Clarification for 'Other duties as assigned': This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Note: Applicable law does not allow FamilyCore to hire/employ persons that have been declared a sexually dangerous person or that have been convicted of certain crimes. (See, e.g. 89 Ill. Adm. Code 385.10 et seq. for further detail).