Community Health Worker

Salary Range $18.00 to $21.00 an Hour

Position Summary 

A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the CHW to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. 

The CHW will address social determinant of health (SDOH) needs of the population through education, outreach, and partnerships with local organizations. The CHW will help individuals address the needs that lead to poor health outcomes, while assisting in accessing resources including quality health care, health insurance, health information, food, housing, and other social services. 

The CHW will have a regular presence with the populations they serve and will provide support in accessing and using appropriate behavioral and physical health care. 

The CHW should be viewed as a natural helper in the community served, exhibiting good rapport with individuals, as well as a liaison among partner organizations and area social service providers. 

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services

What perks does Familylinks offer?

• Opportunity for low to no cost medical insurance
• Free Dental/Vision Insurance
• Generous PTO
• Paid Holidays, Clearances, and Training
• Employee Recognition Program
• Employee Referral Program
• Tuition Reimbursement and Eligibility for Student Loan Forgiveness
• Optional 403(b) Retirement Plan w/ Employer Match
• Career Advancement Opportunities

Assignments 

The primary responsibility of the Community Health Worker is to: 

  Build trusting relationships with:

• Community members to connect them to needed services to support individual goals.
• Partner organization to facilitate appropriate services.
  
  

Deliver community education: 

• Develop and maintain relationships with community groups and leaders.   
• Deliver health education and campaigns on relevant health topics. 
• Build capacity within the community to address health issues. 

Provide clinic visit support, as needed: 

• Attend select medical appointments with clients to assist in identifying needs and barriers to their care plan. 
• Support clients in meeting health and overall life goals. 

Engage in collaboration: 

• Work with other CHWs to support clients and their care plans. 
• Work with supervisor and coworkers to support clients. 
• Work with partner organizations to develop master list of referral organizations. 

Collect data: 

• Participate in data collection and reporting activities required by Familylinks, funding agencies and partner organizations. 
• Complete CHW training and obtain certification: 
• Full attendance in CHW training through Southwest PA Area Health Education Center or other accredited training organization is required; Familylinks will cover training and certification costs. 

 General Assignments 

• Record time and attendance via Human Resources Information Systems and Timekeeping system as applicable 
• Attend meetings/training as requested/required 
• Other duties as assigned 
• Adhere to laws, regulations, and internal policies and procedures, including those related to maintaining client confidentiality such as HIPAA 

Education & Qualifications 

• High School Diploma or equivalent required, some college course in social work, public administration, education, health or related field preferred. 
• Experience in working with individuals with intellectual disabilities and autism disorder is preferred. 
• If using personal car for travel, must provide valid driver's license. Clean driving record, insurance and registration required. 
• Proficiency with Microsoft Outlook, computer/laptop, tablet and cell phone required 
• Proficiency with Microsoft Office Suite, preferred 

Essential Characteristics & Behavior 

• Model the organization's mission and values.
• Ability to work well with people of diverse social, cultural and economic backgrounds. 
• Excellent communication and organizational skills, along with ability to set priorities and schedule time efficiently. 
• Flexible and self-directed scheduling to meet needs of clients. 
• Commitment to connecting people with resources. 
• Knowledge of area social service and other networks. 
• The CHW should have the lived experience necessary to understand the challenges individuals are going through. 

Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

Find other positions that you may be interested in here: https://familylinks.e3applicants.com/careers