What are the responsibilities and job description for the General Manager position at Famous Toastery?
A general manager is responsible for overseeing the daily operations of a restaurant, including managing staff, budgeting, and ensuring that high standards of quality and customer service are maintained. Some specific responsibilities of a restaurant general manager may include:
- Developing and implementing strategies to increase customer satisfaction and drive sales
- Managing budgets and financial plans for the restaurant, including analyzing financial data and making decisions to improve profitability
- Overseeing the hiring, training, and performance management of staff
- Monitoring food and beverage inventory and ordering supplies as needed
- Maintaining high standards of cleanliness and appearance in the restaurant
- Monitoring and enforcing health and safety regulations
- Handling customer complaints and resolving issues
- Assisting with menu planning and development
- Preparing reports for upper management
To be successful in this role, a general manager should have strong leadership and management skills, as well as excellent communication and interpersonal abilities. They should also have a passion for the restaurant industry and a desire to deliver the best possible experience for customers. In addition, a general manager should have a thorough understanding of financial and business principles, as they will be responsible for making important financial decisions for the restaurant.
Won Life Brands offers competitive pay, flexible work, health, dental, vision, and short term disability insurance, EAP services, 401k, and paid time off for full-time team members.