What are the responsibilities and job description for the Branch Manager - 502 position at FAMSA, INC?
- Provide friendly excellent customer service to our customers in person and over the phone
- Take loan application and processes for approval/denial
- Receive and post payments
- Maintain and balance cash drawer daily
- Maintain daily delinquency reports
- Service past due accounts with dignity and respect to our customers and build solutions
- Make daily bank deposits
- Call approved and unmade application to close loan
- Maintain compliance with policies and procedures
- Network within the community to find and attract new customers
- Maintain an organized, clean, and professional work environment
- Work closely with other team members and managers to obtain branch goals
- Oversees the job duties of branch staff members
- Other duties as assigned by divisional leadership
- 1-year customer service experience from any industry
- Basic computer skills and be able to operate a calculator
- Must have a valid driver’s license with a reliable vehicle and valid proof of insurance
- Ability to work Monday – Friday and occasional Saturdays 8:30am – 1:00pm, additional hours may be required (No Sundays)
- Ability to speak English and Spanish preferred
- Stable work history
- Valid driver’s license, acceptable driving record and reliable transportation
Employee benefits are among the best in the industry:
- Competitive salary
- Commission and Bonus pay structure
- Yearly salary increase structure
- Gas Allowance
- Low Cost $ Health and Life insurance
- Dental/Vision insurance available
- Paid Time Off/Holidays
- 401K Plan
