What are the responsibilities and job description for the Store Manager - 184 position at FAMSA, INC?
Job description
Position Summary
Store Manager is responsible for the management and leadership of the store by overseeing and driving daily sales performance; maintaining service and operational standards; supervising, coaching, counseling, and training staff on sales program; ensure adequate staffing; providing superior customer service; aim to maximize profits while minimizing cost; and other similar duties pertaining to management of the store.
Principal Responsibilities
? Acquire and Maintain Customers
? Compliance with all applicable federal, state and local statutes
? Meeting company standards for quality, customer service and safety
? Meeting sales and revenue goals, implementing marketing and growth plans
? Provide a safe, clean environment for customers and associates
? Store Management
? Train and develop associates
? All other duties deemed necessary for effective store management
? Decipher, prepare and review financial statements and store reports
? Ensure adequate availability of merchandise at all times
? Fill out paperwork for submission to corporate support
? Follow monthly marketing plans
? Implement sales and marketing programs
? Managing inventory and cash assets
? Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate
? Recruit, hire, and train to ensure efficient operations
? Set goals and conduct weekly staff meetings
Requirements for Store Manager
Effective organizational skills
Established selling skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:
- Associate or Bachelor’s degree with course work in business, accounting, marketing or management.
- Two years’ experience in retail or other business emphasizing customer service, account management or merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged standing
Must be able to work in and outdoors in a variety of climates and weather conditions.
Employee benefits are among the best in the industry:
- Competitive salary
- Commission pay structure
- Low Cost $ Health Insurance
- Life Insurance
- Dental/Vision insurance available
- Paid Time Off/Holidays
- 401K Plan
