What are the responsibilities and job description for the Operations Supervisor (Bilingual) position at Fanatics, Inc.?
Job Description
JOB SUMMARY : Fanatics is seeking energetic and analytical Operations Supervisors! We have an intimate and modern 210K sq ft environment specializing in custom sports jersey manufacturing in Fairdale, KY near National Turnpike. In this job you will play a vital role in assisting the organization with team growth as well as strategic and tactical business support. We care deeply about protecting and growing the best company culture possible while continuing to exceed business expectations.
GENERAL DUTIES & RESPONSIBILITIES :
- Supervise all shipping, receiving, and MTO (Made to Order) processing.
- Maintain a high degree of visibility and access to employees on distribution center floor throughout the shift.
- Maintain department standards for productivity, reliability, and accuracy.
- Review, prioritize, and organize all operational activities during shift.
- Perform and navigate workflow math for production monitoring, planning, and reporting.
- Forecast staffing needs to meet demands of the business and help with interviews and hiring.
- Train, motivate, coach, reward, and manage the team being supervised.
- Maintain and grow a great team culture.
- Resolve personnel issues by partnering with the HR Manager and Ops Leadership.
- Coordinate with the HR Manager and / or Ops Leadership team to manage personnel issues including but not limited to vacation approvals, timecard approval, daily and weekly overtime, hiring, and training.
- Develop on-going process improvements to drive departmental efficiency.
- Assist Ops Management with the development and implementation of policies and procedures.
- Maintain and create various reports and correspondence.
- Maintain a working knowledge of all operating systems pertaining to the work area.
- Maintain safety programs and all required safety training for the team while always ensuring compliance with safety guidelines.
- Perform other related duties as assigned by management.
- Maintain accountability for employee Performance, Quality and Development.
GENERAL EXPERIENCE & ABILITIES REQUIRED :
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do :
