Warehouse Supervisor - VAS/Shipping

Essential Functions

• Supervise all shipping, receiving, and order processing activities, maintaining a visible presence on the distribution center floor throughout the shift.

• Maintain departmental standards for productivity, reliability, and accuracy.

• Review, prioritize, and organize operational activities during the shift.

• Forecast staffing needs to meet business demands and participate in the interviewing and hiring process.

• Train, motivate, coach, reward, and discipline team members; resolve personnel issues in partnership with the HR Manager and Senior Management.

• Manage personnel issues including vacation approvals, timecard approvals, overtime, hiring, and training in collaboration with HR and Senior Management.

• Develop and implement process improvements to enhance departmental efficiency.

• Assist Senior Management with the development and enforcement of policies and procedures.

• Complete required administrative tasks, including preparing reports and correspondence.

• Maintain knowledge of all operating systems relevant to the work area.

• Enforce safety programs, conduct required safety training and ensure compliance with safety guidelines.

• Perform other duties as assigned by management.

Supervisory Responsibility

• Directly supervise up to 50 employees within the fulfillment center.

• Analyze large data sets to inform decisions and execute action plans.

• Manage employee performance, quality, and development through performance management.

• Responsibilities include interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, addressing barriers, and resolving problems.

Work Environment

• Work primarily in a warehouse environment, which may include exposure to extreme weather conditions.

• Noise levels vary but remain within limits that do not require hearing protection.

• The role requires constant attention to safety, environmental, and health concerns.

Physical Demands

• Regularly required to talk or hear; frequently required to stand, walk, use hands to handle or feel, and reach with arms.

• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.

• Must frequently lift and move objects up to 50 pounds and occasionally up to 75 pounds.

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Position Type/Expected Hours of Work

Full-time: Monday – Friday, 6:30 AM – 3:30 PM, with occasional extended hours and Saturdays during peak seasons.

Travel

5-10%

Preferred Education and Experience

• Experience managing teams of 25 or more employees.

• Proficient in Microsoft Office applications.

• Experience using warehouse software and performance management tools.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies.

• Bachelor’s Degree or 1-3 years of relevant experience within the company preferred.

• Bi-lingual in Spanish is a plus.

• Experience in environments such as manufacturing, distribution, or call centers.

• Proven ability to coach employees on productivity and career pathing.

• Strong written and verbal communication skills.

• Demonstrated ability to influence peers and leaders across an organization.

Additional Eligibility Qualifications

None required for this position.

Other Duties

This job description is not intended to include a comprehensive listing of all activities, duties, or responsibilities required for this role. Duties, schedule, and responsibilities may change at any time, with or without notice.

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset