What are the responsibilities and job description for the Director, Security Ops position at Fanatics?
Job Summary
JOB DESCRIPTION
The Director of Security Operations is responsible for overseeing and advancing the security operations framework within Fanatics Collectibles. This senior leadership role entails managing all aspects of physical security, threat management, risk mitigation, vendor management, project management, and budget oversight to safeguard the company’s assets, employees, and brand reputation. Reporting to the Vice President of Security, the Director will lead a team of security professionals, driving strategies that ensure safety, resilience, and a proactive security posture.
General Duties & Responsibilities
Security Operations Leadership
JOB DESCRIPTION
The Director of Security Operations is responsible for overseeing and advancing the security operations framework within Fanatics Collectibles. This senior leadership role entails managing all aspects of physical security, threat management, risk mitigation, vendor management, project management, and budget oversight to safeguard the company’s assets, employees, and brand reputation. Reporting to the Vice President of Security, the Director will lead a team of security professionals, driving strategies that ensure safety, resilience, and a proactive security posture.
General Duties & Responsibilities
Security Operations Leadership
- Direct and oversee all security operations, including physical security, access control, surveillance, threat response, and crisis management.
- Develop, implement, and optimize security policies, procedures, and standards to align with industry best practices and regulatory requirements.
- Develop, evolve, and lead a physical security operation center (SOC) and related tools, systems, and functions.
- Identify, assess, and prioritize security risks; devise mitigation strategies to minimize exposure to threats and vulnerabilities.
- Conduct ongoing risk assessments and audits to ensure effective security controls are in place and adapt strategies based on evolving risks.
- Lead response efforts for all security incidents, ensuring rapid containment, investigation, and resolution.
- Establish and execute crisis management plans, collaborating with cross-functional teams to ensure readiness and resilience in high-stakes situations.
- Oversee threat intelligence gathering and analysis, staying ahead of potential threats and proactively addressing vulnerabilities.
- Develop and manage insider threat programs to detect, deter, and mitigate internal risks.
- Coordinate business continuity plans to ensure operational resiliency and uninterrupted services during critical incidents.
- Develop training and drills for emergency preparedness across the organization.
- Lead and manage security projects, including new security installations, technology implementations, and policy updates, ensuring on-time and on-budget delivery.
- Develop project timelines, manage resources, and oversee cross-functional teams to achieve project goals effectively.
- Oversee and manage the security department budget, including forecasting, expense tracking, and optimizing resource allocation.
- Identify cost-saving opportunities and ensure budget adherence while maintaining the highest level of security.
- Lead, mentor, and develop a high-performing security team, fostering a culture of collaboration, accountability, and excellence.
- Provide strategic direction and growth opportunities, while ensuring the team is equipped with the necessary skills and resources.
- Partner with executive leadership, legal, HR, facilities, and other departments to ensure alignment on security strategies and compliance.
- Liaise with external law enforcement and security agencies as needed for coordinated efforts and intelligence sharing.
- Bachelor’s degree in Security Management, Criminal Justice, Risk Management, or a related field.
- Master’s degree or relevant certification (e.g., CPP, CISSP, PMP) preferred.
- Minimum of 10 years in corporate security, law enforcement, or military experience with at least 5 years in a leadership role managing security operations, including security engineering, project management and/or budget management experience.
- Proven experience implementing and managing security technologies (e.g., access control, video surveillance, incident management software) and familiarity with threat intelligence and investigative tools.
- Proven experience managing both in-house and contract security teams.
- Expert knowledge of physical security, access control systems, surveillance technologies, and emergency management.
- Ability to work in a fast-paced and dynamic environment and respond quickly to incidents.
- Ability to work flexible hours, including nights, weekends, and holidays, as necessary.
- May require working outside of regular business hours, including evenings, weekends, and holidays, depending on the security needs.
- Some travel may be required to oversee and support security operations at other facilities or to support VIP visits.
- Ability to work flexible hours, including responding to emergencies on a 24/7 basis. May require working outside of regular business hours, including evenings, weekends, and holidays, depending on the security needs.
- Travel may be required to support security operations across multiple locations.
- Ability to lift and carry security equipment or materials weighing up to 30 lbs.
- Capability to respond to physical security incidents, including potential physical interventions when necessary.