Retail Market Manager

GENERAL DUTIES & RESPONSIBILITIES:
Related Responsibilities:
- Drive P&L results for their Market
- Analyze results, identify opportunities, and make decisions in collaboration with business partners to drive sales and initiate successful initiatives for their Market
- Conceptualize, develop, and implement innovative sales and operations strategies for the Market and organization
- Conduct business walkthroughs and review store environment, sales, and productivity reports with the General Manager within their Market
- Work with internal and external partners to ensure fan product needs are met in a timely fashion
- Manage and resolve conflict; partner with appropriate business partners to ensure fair and constructive solutions
- Ensure store standards for merchandising, replenishment, inventory integrity, and operations are met consistently throughout their market
- Build and manage workforce within budget guidelines and staffing needs for the Market
- Recruit, select, retain, and develop a diverse team of General Managers
- Access staff accurately to develop strong succession plans
- Provide feedback, coaching, and direction on performance to your retail teams to create an amazing experience for our employees and fans
- Act as an ambassador of the organization’s values, demonstrate integrity and trust with all relationships
- Weekly Market visits
REQUIRED SKILLS, COMPETENCIES, KNOWLEDGE, EXPERIENCE:
- Bachelor’s degree or equivalent
- Minimum 5 – 7 years of retail management experience; proven prior experience in a retail environment, including time as a multi-store manager; or previous experience as field supervisor or retail area manager
- Must possess superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
- Highest level of integrity and ethics, both professional and personal
- Adept at managing time to maximize effectiveness
- Must have experience managing a diverse staff of both full-time, part-time, and seasonal employees in multiple locations
- Travel outside of the local market
JOB KNOWLEDGE, SKILLS, AND ABILITIES:
- Experience in implementing multi-unit, sales, operational, and personnel strategies
- Experience in a multi-unit setting
- Strong experience with retail finance, including P&L management
- Strong written and verbal communication skills
- Proven ability to build and foster a diverse, inclusive workplace
- Demonstrated ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
- Proven ability to manage employee development in a manner that is deliberate and strategic to move employees through the organization
- Ability to hold self and team accountable
- Proven ability to inspire and lead organizational change
- Effective communicator who connects to all audiences