Slot Supervisor

Summary: Supervises slot employees consistent with internal controls, policies and procedures.

Essential Job Functions:

· A thorough knowledge of Company and departmental policies and procedures, as well as pertinent state gaming laws is essential.

· Must be able to effectively communicate both verbally and in writing, with employees, customers and superiors.

· Must also possess mature judgment, good organizational skills and the ability to work under pressure.

· A good public appearance is mandatory.

· Prior supervisory experience and experience in all aspects of slot operations are essential to this position.

· Illinois State Gaming License required.

· Ability to communicate with Team members and guests

· Ability to be a TEAM player

· Ability to successfully fulfill the pre-employment process

· Ability to work flexible shifts and days of the week including holidays

· Ability to obtain and maintain all necessary licensing

Qualifications:

· Must be 21 years of age or older.

· High school diploma or equivalent.

· Relating ideas for improvements.

· Knowing, understanding and complying with established Company and departmental policies and procedures.

· Informing your supervisor of all pertinent information and reporting any irregularities to the Company.

· Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance.

· Available to work flexible shifts, weekends and holidays.

· Cooperating with all departments during investigations if required.

· Maintaining an orderly, clean, and attractive working area.

· Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.

· Performing other duties as requested or assigned.

· One or more years in a customer service environment.

· Excellent customer service and interpersonal skills.

Physical and Mental Demands:

· Regularly required to walk, stand, see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms.

· Frequently required to stoop and kneel.

· Must occasionally lift up to 25 pounds.

· Ability to work in a noisy environment

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Physical Setting:

• Casino

Schedule:

• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• Rotating weekends
• Weekends as needed

Application Question(s):

• Are you 21 years of age or older?
• Do you have the ability to obtain and maintain a Illinois Gaming License?

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $55,000