What are the responsibilities and job description for the Salesforce Product Owner position at Fanning Personnel?
Job Responsibilities :
- Partner with Salesforce IT team & key business stakeholders to manage and prioritize the backlog of requested enhancements.
- Act as liaison with key stakeholders across IR, Client Experience, Compliance, and Marketing to ensure Salesforce is meeting the needs of the business.
- Support the design and implementation of new Salesforce functionality and business processes; lead testing and training of new features, as necessary.
- Document firm fundraising processes and Salesforce.com best practices; provide training to new users and ongoing training as necessary.
- Act as Salesforce SME on relevant cross-functional projects related to Commercial & Marketing Operations or Client Experience, as necessary.
- Support the ongoing management of the Salesforce.com and CRMA product roadmap (alongside Salesforce IT team and VP, Commercial Operations).
- Enhance Salesforce data quality by creating / monitoring data quality dashboards and partnering with business stakeholders to address data quality issues.
- Monitor key integrations and ensure errors are identified and fixed in a timely manner.
- Support historical data cleanup efforts to improve overall accuracy and reliability of IR and Client Experience data.
- Complete other ad hoc projects and initiatives, as necessary.
Qualifications :
Required Years of Experience :
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Additional Info :
For more information contact Lindsay at lindsay@fanning-boston.com.
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