What are the responsibilities and job description for the GUEST COORDINATOR position at Fantastic Sams Cut & Color of Chicago?
Fantastic Sams Cut & Color Minooka has an immediate need for a Guest Coordinator that wants to join our fun, creative and busy, full-service salon! We are looking for someone who wants more than “Just a job”. Build a long-lasting career with us! Each Fantastic Sams Cut & Color is an independently owned and operated salon. We are excited for you to learn what makes our location special.
Guest Coordinator
The Guest Coordinator should enjoy providing excellent guest service in a fast- paced environment. You are the first touchpoint for our guests and do so much more than answering phones! You assist in scheduling appointments, selling retail products, and maintaining the smooth flow of salon guests. Our team counts on you each day!
What we can offer you:
Fun, energetic environment
Competitive wage and ability to influence your income through retail
sales
The ideal candidate should be able to:
Multi-task on projects, such as scheduling, maintaining guest flow and selling retail
Be confident in balancing a cash drawer and managing cash
Use technology such as salon scheduling software, tablets, and credit
card machines
Post/manage social media as recommended by FS Brand Standards
Put the guest experience above all else and see things through the
guest’s point of view
Be flexible, self-motivated, and energetic, and possess a positive attitude
Speak to the guests about salon events, promotions and encourage
future appointment/retail products
Call guests that have not visited us recently and invite them back
