What are the responsibilities and job description for the Bar Back Beverage position at Fantasy Springs Resort Casino?
Summary:
Bar backs will deliver truly great service, and to create a warm and friendly atmosphere for our guests. Bar backs should be knowledgeable and familiar with basic beverage items, drink preparations, ingredients, and garnishes and be able to assist bartenders. Bar backs must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations.
Essential Duties and Responsibilities Include:
- Provides fast, friendly, professional and responsive customer service to restaurant/bar guests and bar staff.
- Greets, and makes welcome, each guest seated in assigned station.
- Assists bartenders, as necessary, in bussing, cleaning, re-stocking and garnish preparation.
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
- Deep cleans restaurant/bar equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.
- Operates and maintains equipment as required in accordance with established guidelines and safety procedures.
- Completes assigned side work as directed.
- Has an understanding of where all beverage items, materials, equipment, condiments, service ware, utensils and other supplies are stored and located.
- Assists with keeping all beverage areas including stock rooms, walk -ins and hallways are kept clean and organized at all times.
- Attends all training and departmental meetings as scheduled.
- Is aware of all fire and safety rules established in the department and company.
- Completes all side work and projects as assigned in a timely manner. Informs supervisor on duty of any unfinished work or challenges in a manner that allows the supervisor time to react and remedy the situation.
- Gathers, cleans polishes, inspects, counts, labels, and delivers all glassware, liquor bars, and other items as assigned or needed.
- Delivers beverage product, glassware, ice and other items to bars in a safe but timely manner.
- Stays to clean and organize all beverage areas and equipment so that all areas, product and equipment are in place, cleaned, and secured before leaving at the end of the shift.
- Needs to be flexible with work schedule and willing to help out in other beverage department outlets as needed.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Supervisory Responsibilities:
This position does not have supervisory responsibilities.