What are the responsibilities and job description for the Director of Player Development (Korean Speaking) position at Fantasy Springs Resort Casino?
Summary:
Oversee all aspects of Korean Player Development.
Essential Duties and Responsibilities include:
- Overseeing the player development strategies and activities specific to the Korean market.
- Create an atmosphere that induces guests to make Fantasy Springs Resort Casino their choice for gaming entertainment.
- Responsible for actively building and retaining guest relations and acts as a mentor to other team members in order to provide superior guest service.
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Building and maintaining relationships with Korean-speaking guests coordinating events and creating personalized gaming experiences to enhance guest loyalty and satisfaction.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Supervisory Responsibilities:
Position does have supervisory responsibilities.
