Assistant Community Manager

Position: Assistant Community Manager

Type: Exempt

Reports to: Community Manager

Pay Rate: $55,000.00 - $60,000.00

Type: Salary/Full-Time/On Site

Benefits: Medical, Dental, Vision, and Ancillary

ABOUT FARIA MANAGEMENT:

Faria Management is the property management division of Dumas Collective®. The firm provides boutique style property management services by bringing an unconventional, solution-based owner’s approach to urban communities. Faria Management’s mission is to provide a brand of luxury affordable housing® which is a high-quality boutique style form of management services, to owners of income-restricted housing. Faria commenced on-site management operations in 2016 and operates nearly 3,300 units across the Mid-Atlantic region.

POSITION DESCRIPTION:

The Assistant Community Manager is responsible for the effective fulfillment of all related administrative, leasing and customer service functions.

RESPONSIBILITIES:

The Assistant Community Manager’s day-to-day responsibilities shall include the following:

• Ensure communities meet or exceed revenue goals by actively managing the budget and ensuring timely lease-up and/or re-leasing
• Detailed review, monitoring and processing of community level invoices/bills for payment within parameters of annual budget
• Actively participate in the annual budget/business plan development in conjunction with Director of Operations
• Ensure an atmosphere of hospitality while maintaining a professional attitude at all times in an occasionally sensitive and challenging environment
• Develop and maintain strong relationships with their community: residents, vendors, etc.
• Oversee marketing and customer retention efforts
• Supervise and inspire on-site staff including but not limited to community specialists, and service managers, in order to yield or exceed desired goals for each community
• Oversee and manage vendors to ensure the provision of timely, efficient, and on-budget services to their communities
• Oversee the initial income certification, recertification, and compliance reporting for their communities
• Acts as the primary contact to ensure that the property meets and exceeds all contractual property management obligations, including the risk management, safety/security, maintenance, marketing, landscaping, and any other relevant issues.
• Oversee the timely completion of maintenance requests
• Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
• Maintain complete and accurate property records on-site and electronically
• Coordinates collection and documentation of all revenues following lease obligations and accounts receivable procedures.
• Other duties as assigned

SUCCESFUL CANDIDATES WILL POSSESS THE FOLLOWING ATTRIBUTES:

• Proficiency in Microsoft Office Suite: Excel, Word, Outlook.
• Excellent communication, interpersonal, and organizational skills required.
• An entrepreneurial spirit.
• Proactive and extremely responsive.
• Excellent written and verbal communications are required.
• Personable with a good sense of humor.
• Demonstrated ability to work effectively with a wide range people and organizations.
• Ability to work under pressure, in a time sensitive environment, delivering timely and accurate work.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree
• Leasing Experience "Lease up"
• Two (2) or more years in experience in property management or hospitality industry
• LIHTC
• Experience managing income-restricted properties preferred
• Excellent written and verbal communications are required
• Proficiency in Microsoft Office Suite: Excel, Word, Outlook
• Must be very professional in both appearance and manner, organized, and with a strong eye for detail

PHYSICAL REQUIREMENTS - ADA SPECIFICATIONS: (Physical demands that must be met to successfully complete the essential functions of the job)

• While largely sedentary, this position requires the ability to sit, stand, and lift up to 10 lbs., speak, and hear, sometimes for extended periods of time.
• Requires the ability to use a computer and office equipment traditionally found in office settings.

Faria Management is an Equal Opportunity Employer and offers a competitive compensation package.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 4 years (Required)

Ability to Relocate:

• Petersburg, VA 23803: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $60,000