What are the responsibilities and job description for the Part-Time Retail Associate (Edina, MN) position at Faribault Mill?
For 158 years, Faribault Mill has endured as an iconic American maker. Within our mills in Minnesota and Maine, we combine timeless craftsmanship with modern thinking to create wool and cotton products that last for generations. Our profoundly unique processes, devotion to quality, and the loyalty of our valued customers have allowed us to carry on our legacy and continue weaving our story into American history.
We are looking for a part-time retail sales associate for both our Edina & Excelsior, MN locations. The ideal candidate will enjoy interacting with people and providing unparalleled customer service. This unique position will be part-time with hours Monday through Sunday (open to this schedule working for both parties).
Responsibilities:
- Engaging with customers in person at the retail store, providing recommendations and suggestions
- Advising customers on products and materials in the store
- Processes payments by totaling purchases; and processing checks, cash, and store or other credit cards.
- Participate in keeping the retail store neat and tidy, while making sure all products are replenished
- Responsible for supporting the sales goals of the store
- Educating customers and clients on the history of the Mill
- Responsible for all duties related to opening and closing the retail store
- Respond to all customer service inquiries through phone, email, and website support
- Merchandising the product line at the store, identifying the ideal design for the most effective flow shopping experience for customers
- Participate in the local community by developing relationships with the local chamber of commerce, businesses, and community groups
Qualifications and Skills:
- High School diploma or equivalent
- Retail or sales experience preferred
- Strong communication skills, with internal and external customers
- High attention to detail within the store and organizational skills
- Experience working with all customer services-related issues
- Ability to be a self-starter, take the initiative to deal with issues, and complete tasks in a timely manner
- General knowledge of Internet applications and Microsoft Suite
- Position requires walking and standing for long periods of time
- Able to lift up to 50 lbs
