What are the responsibilities and job description for the Training Operations Specialist - Fredericksburg, Northern Neck Area, VA position at Farm Bureau Virginia?
Training Operations Specialist - Fredericksburg, Northern Neck Area, VA
Location : Company :
Identify, develop and implement training programs that are consistent with creating high performers for all positions in the areas of technology, processes, workflow, sales skills, and customer service skills.
PRIMARY DUTIES
- Work with the training manager and field management to deliver both 1 : 1 training and classroom training to new hires.
- Design, develop, and implement training as assigned.
- Assists in the development of curriculum for enterprise-wide training.
- Travel to county offices as time permits to observe support staff ensuring process / procedures guidelines are followed.
- Identify opportunities for process improvements and make recommendations based on data.
- Prepare training / presentations and coordinate execution of workshops / classes at the support staff conference.
MINIMUM EDUCATIONAL / EXPERIENCE QUALIFICATIONS
MINIMUM SKILL QUALIFICATIONS
PREFERRED QUALIFICATIONS
