What are the responsibilities and job description for the Rural 1st Relationship Manager position at Farm Credit Mid-America?
Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences.
Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 12 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.
LOCATION: In-market role with preferred location in one of the following states: Arkansas, California, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Wyoming.
SCHEDULE: Full Time, Remote
TRAVEL REQUIRED: 50% - 75%
COMPENSATION: $72,380.00 to $154,755.00 base salary plus potential for variable compensation. Base pay is determined by your skills, qualifications, experience, and location. Farm Credit Mid-America/Rural 1st may compensate outside of the salary range for bona fide reasons not related to membership in a protected class.
About Our Opportunity
The Rural 1st Relationship Manager delivers the Rural 1st partner strategy from implementation throughout the partner lifecycle. Serving as the main point of contact post-implementation, this position is responsible for building and executing strategies for the support, adoption and engagement of the Rural 1st program for assigned partner(s). The Rural 1st Relationship Manager will develop individualized partner retention strategies and lead the contract review process for assigned partner(s).
How You Will Spend Your Time
- Achieve sales results by coaching, influencing and collaborating with FCMA teams and partner associations, including participating in joint sales calls and events within designated partner market(s).
- Build successful, long-term relationships with assigned partner(s) by serving as a trusted advisor, strategic liaison and effective problem-solver, in alignment and support of the Rural 1st brand.
- Execute partner implementation according to the prioritization of the partnership onboarding roadmap.
- Drive adoption and engagement within assigned partner association(s).
- Act as the partner association’s advocate by providing sales leader support, identifying opportunities to create documentation/training/support materials to better support partner loan officers and developing key outcomes and goals for assigned partner(s).
- Lead/participate in presentations to current and prospective partner association's Board of Directors and executive leadership team.
- Develop individualized association retention strategy for assigned partner(s).
- Access and understand performance and usage trends in order to influence partner(s) success metrics.
- Develop prescriptive partner plans informed by partner KPI data.
- Maintain ongoing knowledge and awareness of partner market needs, competitive issues and industry evolution.
- Continually train and develop partner teams to drive productivity.
- Engage with cross-functional teams to ensure partner questions, requests, enhancements and issues are promptly addressed and the feedback loop is firmly established.
- Establish new and cultivate existing relationships within the Farm Credit system.
Minimum Education & Experience
Bachelor's Degree in business, communications, marketing or relevant field. 4 years successful, relevant experience in consumer lending, financial services, relationship management or account management. Demonstrated experience working with complex customers who have involved product needs.
Mental & Physical Requirements
While engaged in this position, team members will routinely sit, use hands for tasks, and communicate orally. Standing or walking is frequently required, while occasional demands include reaching with hands and arms, and lifting or moving up to ten pounds. Vision requirements encompass close and distance vision. The work environment typically has a moderate noise level. This role may entail a blend of mental and physical capabilities, requiring strong mental acuity, problem-solving skills, and occasional physical tasks such as standing, lifting, or extended computer usage. Some roles may require physical or mental requirements related to driving, such as a valid driver's license, and the ability to drive a long-distance. Reasonable accommodations will be considered for individuals as requested.
Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family. Here is a highlight of our Total Rewards and Benefits.
Farm Credit Mid-America is an equal opportunity employer, and all applicants will receive consideration for employments without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other category protected by law.
#LI-REMOTE
Salary : $72,380 - $154,755
