What are the responsibilities and job description for the Insurance Officer position at Farm Credit Services of America?
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
**This position will require that you spend 50% (or more during busy seasons) of your time working remotely or in the country with producers. This position is eligible for a variable compensation plan, including both team and individual performance-based incentives with unlimited earning potential.**
The Insurance Officer role is ideal for those who have a passion for serving production agriculture, are driven to deliver exceptional customer service and value supporting their local communities. In this role, you’ll have the opportunity to bring in new customers and build relationships with a focus on expanding a portfolio of larger, more complex operations while being part of a supportive team.
Essential Duties & Responsibilities
Sales
- Serve as the primary agent for crop insurance policies providing comprehensive servicing to Hail Policies and Supplemental Insurance Products and achieving sales goals established in conjunction with their leader for assigned marketing areas. Responsible for selling Multi-Peril (MPCI), Margin Protection (MP), Crop Hail, Pasture, Rangeland, Forage (PRF), Livestock, and Supplemental insurance products to customer and non-customer prospects, communicating options to customers, utilizing website tools, policy provisions, and other resources to help customers make risk management decisions, and preparing and presenting quotes for Livestock and/or other applicable insurance products in the region.
- Develop and execute a personal marketing plan that identifies customer needs and risk tolerance, cross-sells all products and services, and contributes to the business and product depth goals. Build an active sales pipeline through individual and joint sales calls, prepare proposals for one-on-one sales calls with customers or prospects, and utilize the Associations' sales tools, techniques, and technology to complete, track, and document sales and customer activities.
- Share expertise by delivering sales presentations, offer comprehensive product and sales guidance individually or to groups, drawing upon in-depth knowledge of the crop insurance industry. Represent the Associations at industry and agricultural events in the region and maintain relationships with key stakeholders. Proactively provide referrals to other teammates, identifying opportunities for collaboration and cross-selling.
- Develop and maintain a working relationship with insurance company representatives to resolve policies issues, understand product offerings and drive sales results. Make business placement decisions based upon AIP products and offerings.
Service and Processing
- Provide service and processing support by processing insurance forms from multiple insurance vendors for MPCI, MP, Crop Hail, and Supplemental products, analyzing and entering applications online, and serving as the point of contact for policy changes.
- Collect acreage information and process it directly online with the AIP system, if appropriate, and report claims for the assigned portfolio. Leverage customer's precision farming data to gather acreage and production reporting information, and partner with the Insurance Specialist as needed.
Essential Duties and Responsibilities Cont.
Travel Time
- Travel will be 50-70% for this role, primarily during the day meeting with customers outside of the office.
Education Requirements
- Bachelor's Degree Preferred in Agriculture, Finance, or Business
Years of Experience
- 4 years of experience in Closely related ag field with sales and service-related ag experience will be considered Relationship management and/or sales experience. Experience as licensed crop insurance agent or insurance company representative preferred
About Us:
AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin, FCSAmerica is based in Omaha, NE and has 42 local offices serves rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600 employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
