What are the responsibilities and job description for the Floral Sales Coordinator & Account Manager position at Farm Exports?
We are seeking a Floral Sales Coordinator & Account Manager to join our growing team. This role is perfect for a highly organized, adaptable professional who enjoys both the structure of account management and the interpersonal aspect of sales. The ideal candidate is naturally personable, accommodating, and detail-oriented but also recognizes the need to be persuasive, proactive, and adaptable within a structured sales environment.
You will support and coordinate sales efforts, helping maintain strong client relationships while ensuring a seamless order fulfillment process. If you thrive in a methodical, process-driven role but also enjoy engaging with people, this could be the perfect fit.
Sales Coordination & Client Engagement
- Build and maintain relationships with retail florists, event florists, wedding planners, and floral buyers.
- Engage with new and existing clients in a warm, consultative manner, ensuring they feel supported and valued while providing them with the best floral solutions.
- Assist in lead generation and client outreach while ensuring a balance between proactive sales efforts and structured follow-ups.
Account Management & Process Optimization
- Serve as a trusted advisor for designated accounts, prioritizing customer satisfaction and fostering long-term account retention.
- Guide clients through product selection, pricing, and order processing with a structured yet flexible approach.
- Work closely with procurement and logistics teams to resolve issues, improve processes, and ensure timely, efficient deliveries.
Technology & CRM Management
- Utilize CRM tools (HubSpot) and data insights to manage client relationships, track sales activities, and ensure organized follow-ups.
- Maintain detailed records of sales interactions, order history, and client preferences.
Industry & Market Expertise
- Stay informed on floral trends, seasonal availability, and market pricing to provide valuable client recommendations.
- Balance data-driven insights with a personable, relationship-focused approach to sales and service.
At Farm Exports, we simplify the floral sourcing process by providing imported, farm-direct blooms through a seamless, one-stop solution. We partner with florists, event designers, and procurement professionals to deliver the highest-quality flowers with precision and efficiency.
This role is ideal for a structured, strategic sales professional who enjoys building long-term client relationships, optimizing processes, and ensuring smooth, efficient order fulfillment.
Structured, Data-Driven Work Environment – Perfect for process-oriented professionals.
100% Remote & Flexible – Work from anywhere within a US time zone.
Growth-Oriented Culture – We value strategic thinkers and long-term client success.
Stable, Relationship-Driven Sales – Focus on client retention and process excellence, not just high-volume prospecting.
Apply Now – If you’re a strategic thinker who thrives in a structured, process-driven sales role, we’d love to hear from you!!