What are the responsibilities and job description for the Stock Crew Leader position at Farm & Home Supply?
Stock Crew Leader
Reports to: Store Manager & Assistant Manager
Classification: Non-Exempt
Job Summary:
To provide the best customer service and maximize sales through the efficient execution of Farm & Home Supply Gold Standards of Operational Excellence. Stock Crew Leaders will lead a team to ensure merchandise is properly put away on the sales floor from freight trucks.
Essential Functions:
- Split and stock all freight from all freight trucks.
- Maintain and control an organized backroom.
- Review Bill of Lading for Farm & Home freight trucks to identify large quantities and ad items.
- Stage freight safely on the sales floor before Stock Crew starts their shift.
- Identify new items, store-to-store transfers, rain checks, and special orders from freight trucks.
- Assign areas for Stock Crew Members to start work based on merchandise received.
- Identify freight damage and report improper pallet loading from Farm & Home freight trucks to the Distribution Center Manager.
- Verify proper product rotation and rectify the issue through coaching if proper rotation is not being conducted.
- Ensure merchandise is being stocked in the allocated space by matching the manufacture number on the product to the shelf label.
- Remove damaged merchandise from the floor as needed.
- Load empty pallets, empty totes, mail, and transfers on Farm & Home return trailer.
- Assemble, work backstock merchandise, and complete special projects on non-truck days.
- Train Stock Crew Members to operate pallet jacks and tow motors.
- Coach members of Stock Crew on how to work freight in each department.
- Follow company guidelines for department merchandising.
- Ensure a safe and clean work environment while following loss prevention and safety procedures.
- Attend store and job-related meetings as needed.
- Must be able to work evenings, weekends, and holidays.
Requirements:
- Advanced understanding of retail operations with 2 years of retail experience preferred
- Knowledge of Farm & Home products and merchandise across all categories
- Knowledge of point of sale (POS) systems preferred
- Ability to learn how to use the company’s ERP system (as needed)
- Knowledge of applications such as Microsoft Word, Excel, and PowerPoint
- Exceptional communication and interpersonal skills
- Attention to detail
- Ability to work with groups of individuals as well as independently
- Contribute to a positive working environment
- Ability to operate computers and other commonly used retail equipment
- Ability to stand and work on feet for extended periods of time
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must frequently lift and/or move items up to 50 pounds occasionally engaging in assisted lifting over 50 pounds, specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time. Additionally, in a store environment, this position may be directed to assist with other duties as required at the time (direct receiving, remodels, merchandising, etc.) in service of customers. Positive attitude with a passion for collaborating with Team Members that want to grow.
