What are the responsibilities and job description for the Data Entry Clerk (FT Evening Shift) position at FarmArt Produce?
The FT Customer Service Representative is responsible for being the front line of communication for FarmArt Produce.
Tentative hours: 5:00 pm - 1:00 am, days off Monday and Saturday
Responsibilities and Duties
- Answer incoming orders from customers via email, phone or voicemail and clearly notate the orders in the system.
- Enter customer data into the system.
- Generate pick tickets for the warehouse staff.
- Highlight add-on or special items on pick ticket for each customer.
- Make changes in the system to existing invoices.
- Resolve any other customer issues when called upon.
- Assist preparing final invoice for the customer.
- Route the invoices to transportation for each driver.
- Process credit requests when drivers return from route and enter them in the system.
- Assist with credit memos.
- Assist with administrative duties as assigned.
Qualifications and Skills Required:
- Excellent verbal, written and customer service skills.
- Friendly, outgoing personality with great phone customer service.
- Ability to multi-task and problem solve.
- Bilingual (English/Spanish) experience preferred but not required.
- Ability to use the computer and programs.
- Ability to work nights, weekends and holidays.
- Light lifting, push or pull up to 20lbs.
- Ability to sit at a desk for long periods.
- Ability to walk into the warehouse occasionally.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
Work Location: In person
Salary : $17
