What are the responsibilities and job description for the Front Desk Coordinator position at Farmer Holding Company?
JOB DESCRIPTION
Front Desk Coordinator
As the Front Desk Coordinator this role serves as the first point of contact for clients, visitors, and employees. This role is responsible for creating a welcoming and professional environment and managing the front desk operations.
JOB TASKS AND RESPONSIBILITIES
- Answer central telephone system, direct and screen calls, take and relay messages in a professional and cheerful manner.
- Greet visitors entering and leaving the office in a professional and warm manner.
- Distribute and manage incoming/outgoing mail daily; pickup and delivery of express mail services (USPS, UPS, FedEx, etc.)
- Prepare meeting rooms, including setting up equipment and refreshments.
- Coordinate birthday celebrations for office employees and monitor the birthday calendar.
- Maintain office supplies and place appropriate orders.
- Maintain kitchen areas for quick clean-ups, prepare coffee, and keep snack bins stocked.
- Assist Executive Administrative Assistant with projects and special events.
- Order meals for office lunches and meetings.
- Act as point of contact for vendors (water, recycling, cleaning & trash services).
- Assist in billing and invoicing when needed.
- Other duties as assigned.
QUALIFICATIONS, SKILLS, AND EXPERTISE
- High school diploma or equivalent required.
- A minimum of one-year experience in an office setting performing clerical duties.
- Strong customer service skills.
- Positive attitude and strong work ethic.
- Strong verbal and written communication skills.
- Possess great interpersonal skills/professional but personable phone skills.
- Strength in accuracy and attention to detail.
- Proficient in Microsoft Word and Excel.
