What are the responsibilities and job description for the Casualty Claims Adjuster position at FARMERS ALLIANCE MUTUAL INSURANCE C?
Job Details
Description
SUMMARY
Responsible for investigating, assessing, and resolving insurance claims under the direction of a Regional Claims Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Investigate, evaluate and settle auto and liability insurance claims.
- Determine applicable coverage for a loss and issue timely and proper payments.
- Determine liability, evaluate first and third-party injury claims, as well as negotiate settlements.
- Communicate with first- and third-party claimants, body shops, employers, doctors and attorneys to obtain all necessary information to resolve the claim.
- Perform special projects as assigned.
- Must exercise diligent use of diary.
Qualifications
REQUIRED SKILLS & ABILITIES
- Must be coachable and learn from constructive criticism.
- Must have excellent verbal and written communication skills.
- Strong analytical skills necessary to consider complex claim information.
- Strong attention to detail.
- Sound judgement and problem-solving skills required.
- Excellent computer skills required.
- Ability to read, analyze, and interpret general business reports, company manuals, technical procedures, or governmental regulations.
- Ability to write professional business correspondence.
- Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
EDUCATION &/OR EXPERIENCE
- College Bachelors degree preferred; equivalent work experience will be considered.
- Oklahoma Adjuster License desired or to be obtained within one year of hire date.
- Continued learning through additional courses may be required by the Manager.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms to operate computer keyboard, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
