What are the responsibilities and job description for the SIU Manager position at FARMERS ALLIANCE MUTUAL INSURANCE C?
Job Details
Description
Summary
The SIU Manager oversees the identification, investigation, and resolution of suspicious claims.
Essential Duties and Responsibilities
- Lead and manage SIU activities, including hiring, training, and evaluation of staff performance as necessary
- Coordinate and oversee the investigation of potentially fraudulent claims to ensure thorough and timely resolution
- Ensure all investigations are compliant with applicable company policies, state insurance regulations, and federal laws
- Work closely with claims adjusters, underwriters, and legal counsel to identify and mitigate fraud
- Document investigation findings, make recommendations for further actions, and report to outside agencies as required.
- Coordinate training through FAMI Training and Development team on fraud detection and mitigation strategies
- Manage the SIU budget effectively, optimizing resource allocation to maximize efficiency
- Become member of IASIU (International Association of Special Investigation Units) and attend annual conference
- Consistently support company, departmental, and managerial decisions through positive interpretation, application, and communication of company information and policies to fellow employees, agents, and customers.
Qualifications
Required Skills and Abilities
- Strong analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication
- Ability to work independently and as part of a team
- Proficiency in investigation and fraud detection techniques
- Ability to lead and direct others
- Strong organizational skills
Education and/or Experience
- Bachelor’s Degree in Criminal Justice, Business Administration, or equivalent work experience
- 5 years of insurance claims investigation experience, with at least 2 years in a supervisory or management role.
- Adjuster license
- Claims, Fraud, or other relevant certifications preferred
- Complete fraud courses from The Institutes and American Educational Institute
- Attend NICB’s virtual Fraud Investigation Academy
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms to operate computer keyboard, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
