What are the responsibilities and job description for the Lending Specialist position at Farmers and Merchants Bank of Long Beach?
Job Summary
The Lending Specialist provides prompt quality customer service in addition to working in a team environment with other branch and regional lending personnel. Performs a wide range of services related to loan processing, documentation and loan portfolio management, which includes but not limited to preparing various loan worksheets and forms; entity documentation review; facilitation of loan documents signing; maintaining branch loan files; perfection of loan collateral; loan servicing/maintenance; ongoing monitoring of loan covenants; and resolving customer concerns.
Essential Duties
- Review and scrutinize organizational/entity documentation for safety & soundness and CIP (Customer Identification Program) & CDD (Customer Due Diligence) compliance.
- Verify and examine the accuracy of the information and supporting documentation provided during the loan application process
- Initiate the ordering of appraisal reports, credit reports, UCC searches, and other due diligence information required for loan processing and underwriting
- Prepare various worksheets required for approval, order loan documents and identify exceptions accordingly
- Compile documents required for loan closings, i.e. title reports, evidence of insurance, and other related documents
- Facilitate document signing process and address customer questions and concerns
- Assist loan officers with loan portfolio management, i.e. reviewing upcoming maturities, annual financial reporting requirements for follow up
- Supports multiple branches as assigned by Regional Relationship Manager
- Ensure compliance with federal & state, internal regulations, bank security guidelines and procedures
- Maintain open communication with various support departments to reach desired results
- Maintain Notary Commission & perform Notary Public duties for the Bank
· Participate in lending related meetings, training and collaboration including assisting the branch in business development planning
Lending Specialist Levels & Classifications
The Lending Specialist position has multiple levels, and each level is defined in the Lending Specialist Classifications document. The Lending Specialist Classifications document will include additional essential duties, required knowledge and skills for each level.
Non-Essential Duties
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Required Knowledge
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Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.
Basic Knowledge, Skills and Abilities
- Basic Mathematics Skills
- Clear understanding of the English Language (Spoken & Written)
- Critical Thinking, Judgment & Problem Solving Skills
- Customer Service Skills
- Microsoft Office Products (Excel, Word, Outlook)
- Strong typing skills
- Time Management Skills
- Ability to actively listen & learn
- Ability to use oral communication techniques to sell products or services
- Ability to respectfully communicate with Supervisors and Co-workers
- Ability to effectively deal with unpleasant, angry or discourteous people
Equipment Operated
- Desk Top Computers
- Scanners
- Standard Office Equipment (copiers, fax machines)
Physical Requirements & Work Environment
- Requires repetitive movement
- Requires sitting for prolong periods of time
- Requires lifting up 10lb
- Requires using hands to handle, control or feel objects
- Office setting w/controlled temperature
Education and Experience
- High School Diploma or equivalent required
- Notary Commission
- Preferred candidates must have 6 months or more commercial loan processing experience within the past three years
Additional Requirements:
- Ability to travel to various bank locations as needed
- Professional business attire
- Some Saturday hours maybe applicable
This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.
Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
