What are the responsibilities and job description for the Teller position at Farmers Bank and Savings Company?
A Teller at Farmers Bank serves our customers in a friendly manner while exhibiting professionalism, competence and kindness. They are responsible for accurately processing account transactions, providing top-notch customer service, problem resolution and representing Farmers Bank as an ambassador for our Bank.
ESSENTIAL FUNCTIONS OF THE JOB:
- Provide friendly, quality service to Farmers Bank customers;
- Manage a cash drawer in compliance with company policy and perform other teller functions as assigned;
- Process daily transactions including but not limited to: deposits, withdrawals, loan payments, cashier's checks, night deposits, change orders, wire transfers, check orders, etc.
- Maintain knowledge, promote and endorse the Bank's products and services
- Carefully follow the Bank's policies, procedures and practices to ensure the safety and soundness of the Bank's activities.
QUALITIES, SKILLS & ABILITIES:
- Customer focused with a problem-solving attitude
- Ability to maintain composure and show patience with difficult people and situations
- Strong verbal and interpersonal communication skills
- Ability to manage risk by identifying threats associated with business tasks and potential violations of policies and regulations.
- Comfortable with technology and skills to effectively operate automated systems, software and equipment
EDUCATION & EXPERIENCE:
- High school diploma or equivalent; and
- Proven experience with cash handling & customer service
PHYSICAL DEMANDS
Work is performed largely in an office environment. Prolonged standing, sitting and intermittent mental and visual concentration for computer usage is required. This position requires talking, listening, reaching, lifting and handling with repetitive eye and hand movement. The employee is occasionally required to climb or balance, and to stoop, kneel, crouch or crawl. The noise level is usually quiet to moderate. Hours worked are generally during normal business hours and average 40 hours per week with some expectation for community involvement. Employees may be required to work evenings and/or weekends and/or travel. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
Farmers Bank is an Equal Opportunity Employer M/F/Disabled/Vet
Salary : $14
