Universal Banker

JOB SUMMARY: This position is responsible for performing bank transactions for Farmers Bank (“Bank”) customers.

ESSENTIAL JOB FUNCTIONS:

· Process customer transactions with professionalism and courtesy.

· Handle customer complaints and work through sensitive issues until resolved.

· Perform data entry to complete reporting requirements.

· Ensure currency and coin requirements, limitations, regulations and provisions are maintained.

· Maintain a positive working relationship with customers and fellow team members.

· Know the identity of your customers to reduce fraud and risk of loss to the Bank.

· Demonstrate knowledge and expertise of basic teller functions.

· Support the Bank’s overall mission, standards, ethical and confidentiality guidelines.

· Drive-thru teller: ensure transactions are completed in a quick, efficient manner.

· Maintain strict confidentiality guidelines in accordance with Bank policy.

· Maintain strict control and security of cash under your supervision.

· Sell official checks and other Bank products and services.

· Maintain policy and procedures as defined by management.

· Assist with customer phone calls in a timely and courteous manner.

· Assist customers with opening new accounts, closing accounts, renewing certificates of deposit, debit card issues, changes of address, and other operational duties as needed.

(Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)

ADDITIONAL RESPONSIBILITIES:

· Performs other duties as assigned and required by management.

· May be asked to participate in a wide variety of special assignments.

KNOWLEDGE, SKILLS, AND ABILITIES:

· Maintain excellent verbal and written communication skills.

· Proven ability to work well with a wide range of people and personalities.

· Demonstrate dependability through good attendance and adherence to timelines and schedules.

· High level of follow-through on projects and deliverables.

· Strong attention to detail, analytical abilities and problem-solving skills.

· Good organizational and time management skills.

· Strong sense of customer service.

· Knowledge of teller cash limits, equipment, and preparation of teller work.

· An ability to balance teller cash and maintain acceptable balancing percentages as defined by management and show a high proficiency to handle money.

· Able and willing to continue business skill development.

· Must work well under stress and time guidelines.

· Comply with all regulatory requirements.

· Able to proactively and effectively participate in the Bank’s sales program by maintaining a strong knowledge of all of the Bank’s products and services.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $15 - $18