What are the responsibilities and job description for the Customer Service and Sales Representative position at Farmers Insurance - District Office of Jeff Ellis?
Job Description
Job Description
Are you looking to grow? So are we! Farmers Insurance - is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
Benefits
Hourly Base Salary Based on Experience
Career Growth Opportunities
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Cold call, direct email and perform other lead generation activities.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Schedule appointments for sales staff to meet prospective customers.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Career minded vision.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
A Life & Health Insurance license is required.
Bilingual, fluent in both English and Mandarin is beneficial.
