What are the responsibilities and job description for the Insurance Customer Service & Sales position at Farmers Insurance-Southeast Missouri?
Job Description
Job Description
Are you looking to grow? So are we! Farmers Insurance-Southeast Missouri in Kennett, Missouri, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time customer service representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today !
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Maintain knowledge of new products and services.
- Provide exceptional customer service and support.
- Be outstanding at relationship building.
- Develop and maintain client relationships.
- Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
- Schedule appointments for sales staff to meet prospective customers.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Grow sales revenue by utilizing phone, email and potential client lists.
- Provide customers with additional information about new products and services.
Requirements
