What are the responsibilities and job description for the Insurance CSR/Account Manager position at Farmers Insurance Stephanie Robert Agency?
Farmers Insurance Stephanie Robert Agency in Scottsdale, Arizona, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Insurance Account Manager. You will be responsible for ensuring your clients have the coverage they need while offering additional products that may be beneficial to their goals. You will have the opportunity to utilize your customer service skills while growing your sales career.
Benefits
Annual Base Salary Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Document each customer contact in eAgent.
Verify phone numbers, addresses, and email addresses with each customer contact and update customer information.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Develop and maintain client relationships.
Participate in regular team meetings and brainstorming sessions.
Requirement
Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
Possess an upbeat, positive, and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Career-minded vision.
Excellent Spelling and Grammar skills.
Ability to identify and solve problems, think critically, and make decisions quickly.
Must hold an active Personal Lines or Property & Casualty License
Salary : $45,000 - $60,000