What are the responsibilities and job description for the Customer Service/Sales Representative position at Farmers Insurance?
Customer Service Sales Representative
Farmers Insurance Agency
Clinton, OK
Job Description
Our office is growing and we need someone who we can trust to be a friendly face! The position is full time with flexible hours. Our Customer Service Sales Representative needs to be someone who would be willing to generate sales and help the agency market through social media, telemarketing, or in person community events.
Salary range: $40,000 to $60,000 a year
Commission structure in place. (will go in depth with an interview)
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls.
- Schedule appointments for the agency owner if need be.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Solicit insurance from leads produced by you and the agency
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great customer service skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Performing outbound calls and emails
- Meeting the quoting goals set by the agency owner.
- Insurance Experience is NOT required*
Willing to obtain a license in Property & Casualty and Life & Health
Job Types: Full-time, Contract
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $40,000 - $60,000
